Fund Administration Manager

Purpose of the Role We're looking for an experienced and motivated fund administration professional to lead a team while managing a portfolio of complex and high-value fund structures. This is an excellent opportunity for someone who enjoys combining technical expertise with people leadership, client relationship management and operational oversight. In this role, you'll play a key part in delivering exceptional client service, supporting team development and ensuring compliance with regulatory and company standards. You'll work closely with senior leadership, clients and professional advisers to drive efficiency, manage risk and contribute to the ongoing success of the department. Main Responsibilities Manage a portfolio of complex, high-value and higher-risk funds and related structures. Oversee the full administration and accounting requirements for your assigned clients. Build and maintain strong relationships with clients, professional advisers and key stakeholders. Support team members with client-related matters and attend client and adviser meetings when required. Ensure billing, fee collection and aged debt management are effectively monitored and managed. Ensure all client activities are conducted in line with internal policies, procedures and regulatory requirements. Monitor and assess risk across your client portfolio, ensuring appropriate oversight of higher-risk matters. Identify and escalate issues to senior management and Directors where necessary. Maintain up-to-date knowledge of relevant regulations, legislation and industry developments. Act as an authorised signatory in accordance with company policies and procedures. Lead, motivate and support a team of Fund Administrators to deliver a high-quality client experience. Manage team workloads and resource allocation to ensure work is distributed effectively. Participate in management meetings and contribute to departmental decision-making. Support the onboarding and allocation of new business opportunities. Drive operational improvements and contribute to projects focused on enhancing client service and business efficiency. Ensure continuity of service during team absences through effective planning and communication. Coach, mentor and support team members in achieving their personal and professional development goals. Conduct performance reviews and support career progression discussions. Play an active role in recruitment and talent development activities. Manage absence, performance and employee relations matters, working closely with HR when required. Foster a positive, collaborative and high-performing team culture. Professional qualification in a relevant field such as Finance, Accounting, Governance, Legal, or a related discipline is desirable. Relevant industry qualifications (e.g. STEP, CGI/ICSA, ACCA, ACA, or equivalent) would be advantageous. Demonstrated experience in a leadership, supervisory, or management capacity within financial services. Knowledge, Skills and Experience Minimum of 6 years' experience in fund administration, company administration, or a similar financial services environment. Strong technical knowledge of fund administration, corporate structures, and associated governance requirements. Good understanding of relevant regulatory requirements, Jersey Company Law, and the tax implications of various structures. Previous experience leading, supervising, or managing teams. Strong IT and systems skills, with the ability to work effectively across multiple platforms and applications. Competencies Proven ability to lead, motivate, and develop high-performing teams. Excellent communication and relationship-building skills, with the confidence to engage effectively with clients, colleagues, and stakeholders at all levels. Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines. Proactive and solutions-focused approach to challenges and problem-solving. Ability to work independently, exercise sound judgement, and make informed decisions. Comfortable operating in a fast-paced environment with competing demands and changing priorities. Strong attention to detail and commitment to delivering high-quality client service. Resilient, adaptable, and committed to continuous improvement. All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are: We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges. We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be. We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective. We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes. We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships. Equal Opportunities for Everyone Please let us know if there’s anything we can do to make the process easier for you. You can reach us at . We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. Trust : We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. Scale : With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. What’s In It For You Competitive salary Hybrid working Private Pension Plan Private Medical Insurance Annual Salary Review Bonus