Game Night Staff: Caps Crew (Part-Time/Seasonal)

monumentalsports

Washington, DC 20004 · Washington

Posted Jul 1, 2025

Part-time
Capital One Arena

Job description

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.

Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people. 

Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you.

Position Overview:

Caps Crew is the fan ambassador team for the Washington Capitals that amplifies the in-game atmosphere by bringing energy inside Capital One Arena. During games, Caps Crew Members facilitate various promotions, hype up the crowd, and enhance the in-game experience for fans. Members are required to work pre-season, regular season, and playoff home games, with additional opportunities to work various marketing and community events.

Are you creative, dedicated, and passionate about the Caps?! We'd love to hear from you!

Responsibilities:

Entertain and energize crowds at Capitals home games.
Select contestants for in-game promotions and explain contest rules to participants.
Carry out on-ice, in-crowd, and backstage promotions and contests, including set-up and breakdown of all interactive elements.
Work with in-game hosts, players, and high-profile personalities for special guest promotions and recognition.
Engage with fans during game days and events in sharing a love of Washington Capitals hockey.
Provide high-quality customer service interactions with all guests to enhance the game day experience.
Act as a liaison between fans/special guests and the Game Presentation Manager.
Assist in floor managing.
Opportunity for additional appearances on behalf of the Capitals at community, season ticket holder, and sponsored events.
Attend all team meetings.
Other duties as assigned.

Minimum Qualifications:

Solid understanding of the Washington Capitals brand and hockey rules/regulations.
Demonstrate an on-camera presence highlighting poise, integrity and approachability.
Ability to perform under pressure and adapt quickly to new situations.
Personable and engaging personality.
Able to carry oneself in a professional manner at all times.
Self-starter, dedicated, and highly motivated.
Ability to give and receive comprehensive direction.
Previous experience in the sports/entertainment industry preferred.
A live performance background is encouraged.
Requires prolonged standing, sitting, walking, and ability to pick up and carry up to 25lbs.
Availability to work most Capitals home games and select community appearances.
Flexibility to work evenings, weekends, and holidays as needed.
All qualified applicants will be required to attend an in-person tryout.

Pay Range: $18.40 USD/hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.