Games Delivery Expert F/M

Job description

WE ARE BETCLIC 🎯 Betclic, European leader in sports betting, is much more than just an online gaming site! Also offering Poker, Horse Racing, and Casino games across various countries and continents, it is an inspiring and forward-thinking company: every day brings new challenges in a modern and dynamic environment. As an influential player in the tech industry, with strong and sustained growth over the years, we believe in innovation through diversity and inclusion and encourage everyone to reach their full potential. With our multicultural team, we provide an optimal, safe and responsible gaming experience, powered by cutting-edge technology. WHY JOIN US? 🚀 At Betclic, success comes from passionate and committed teams. Here’s why you’ll love working with us: 💡An international and creative environment where every project is an opportunity to innovate 📈Hypergrowth that brings new challenges and development opportunities every day 🏡A healthy work-life balance: flexible remote work and workplace well-being are essential pillars for us. 🌟A unique and friendly atmosphere, with 1,600 employees across 5 countries and our headquarters in Bordeaux Are you passionate about sports and tech? Join us and help shape the future of online gaming! ENTER THE GAME 🎮 As Games Delivery Expert , you will be responsible for ensuring the smooth delivery of casino games to market. You will coordinate monthly game releases, manage game configurations in our back-office systems, and work closely with QA, compliance, product, and customer support to guarantee high-quality player experiences. You will become the go-to expert on casino games—how they work, how they are configured, and how to optimize their performance. This is a hands-on operational role that requires strong ownership, precision, collaboration, and a passion for gaming technology. YOUR RO LE WITHIN BETCLIC 🔥 Game Release Management Own the monthly game release schedule across multiple markets and suppliers Coordinate with product managers, suppliers, and internal stakeholders to ensure on-time delivery Manage game approvals and certifications ahead of release Game Configuration Configure games accurately in our back-office systems (parameters, promotions, lobbies, RTP versions, tags, etc.) Ensure correct integration settings between platform and game providers Maintain consistent taxonomy and metadata for optimal user experience Quality Assurance Perform pre-release QA and functional testing on all game launches Identify issues and collaborate with suppliers to resolve them Monitor live games performance and escalate incidents when required Compliance Ensure games comply with regulatory requirements in all jurisdictions where we operate Validate certifications, RNG documentation, and responsible gaming standards Maintain up-to-date compliance records Support & Game Knowledge Act as the internal subject-matter expert for casino games Provide 2nd-line support for player related issues raised by Customer Support Create and maintain internal documentation and release notes WHO ARE WE LOOKING FOR? 🔍 Must Have: 3+ years experience in online casino operations, game delivery, QA, or game platform management Strong understanding of casino game mechanics (RNG slots, jackpots, live casino, table games) Excellent organizational and project management skills Experience with back-office configuration or gaming platforms (e.g. Relax, Playtech IMS, EveryMatrix, etc.) Detail-oriented and comfortable working in a regulated environment Strong troubleshooting skills and analytical mindset Fluent in English (written and spoken) Nice to Have: Experience working with external game providers Knowledge of regulatory frameworks (SRIJ, UKGC, MGA, ONJN, etc.) Familiarity with Jira, Confluence, or similar tools Basic SQL or QA testing experience Fluent in Portuguese (written and spoken) will be considered an asset WHAT CAN YOU EXPECT FROM THIS RECRUITMENT? 📝 If your application is shortlisted, you will meet with the relevant hiring managers and an HR representative throughout the recruitment process. You may also be asked to complete technical assessments and a psychometric test, depending on the role. The recruitment process typically takes between 3 to 6 weeks, ensuring a smooth and engaging experience for you. WHAT CAN YOU EXPECT? 🎁 🌍Travel & Leisure benefit up to €600 per year 🏋️Fitness benefit up to €30 per month 🍽️Meal allowance 🩺Private health insurance after 6 months of employment ✅Private pension scheme after 6 months of employment 🏠Relocation package 💻Hybrid work arrangement from Malta ✈️Possibility to work remotely from home country for a few weeks per year 📚Constant focus on skills development with a personalised annual training program 📈Career development in an international environment Indefinite contract, available immediately in Sliema, Malta 📍 Betclic Group - Tagliaferro Business Centre, Level 3, Gaiety Lane, Sliema SLM1551, Malta