Games Specialist (all genders)

Job description

Our Vision At Cardmarket, people come first. Our goal is to create a workplace where everyone feels safe, appreciated, and inspired. A place where you enjoy coming to work and feel good about heading home at the end of the day. Open communication is at the heart of our culture. Only by talking openly about challenges, big or small, can we find solutions together. Cardmarket connects people across continents, regardless of skin colour, origin, religion, nationality, gender, or sexual orientation. We treat everyone equally and expect the same from all applicants. Our strength lies in our diverse perspectives and the shared commitment to move forward together as an inclusive team. To strengthen our Games Department, we are looking for a passionate Games Specialist to help us tackle the challenges of our booming TCG catalogue and support the continued growth of our game portfolio. In this role, you will be an integral part of the Games Team, collaborating closely with the Marketing and Customer Support departments, providing valuable TCG expertise to support informed decision-making and effective problem-solving. Your passion for Trading Card Games and deep involvement in the TCG community will be key to helping us deliver game-specific content, insights, and solutions with the consistency and quality our users expect. Together, we will continue to enhance the Cardmarket experience for players, collectors, and enthusiasts across a growing range of games. Your Responsibilities Managing our TCG product catalogue across multiple Games and categories Assisting Support with the resolution of Game-related enquiries Contributing with Game expertise for Marketing content, campaigns or events Build and maintain documentation regarding workflow processes, ideas and projects Being an active voice in the innovation and improvement of our TCG product catalogue Spreading the enthusiasm and knowledge for TCG's within the company by organizing and hosting internal workshops, gatherings and events Your profile Proven extensive knowledge and scope of awareness of the TCG industry and sources of information, with expert level mastery of at least two different Games, including but not limited to a wide coverage perception of the Games' catalogue releases and event schedules; deep understanding of gameplay mechanics; and understanding the nuances, trends and general sentiments of their respective communities A specialization in the Bandai universe of TCG's is preferred History of using and generally understanding the meanders of Cardmarket from a user perspective is deeply recommended Demonstrated remarkable interest for TCG's with a long history of involvement, whether in collecting, community or competitive aspects, as well as ease for adaptability to learn and explore new Games Experience with Microsoft Office Suite is essential; digital task management, presentation, organizational and documentation tools, such as the Atlassian Suite is highly valued Knowledge in basic image editing or graphic asset creation is an advantage Proficiency in the English language Very strong verbal and written communication skills Capacity to work simultaneously in a cooperative teamwork environment as well as being able to perform autonomously Reliability, professionalism, ownership of responsibility and forward critical-thinking Presence in Berlin & valid work permit for Germany is required ! Why us? Imagine a workplace where passion, trust, and personal responsibility are part of everyday working life. A place where people enjoy coming together, sharing ideas, laughing together, while at the same time working with a high level of professionalism.That’s exactly what you’ll find at Cardmarket. Your everyday work You will work in a full-time position (39 hours per week) at our office in Berlin, a place where creative energy, exchange, and focus come together. At the same time, we offer a hybrid working model and provide you with all the equipment you need for your work. Thanks to flexible working hours with clearly defined core hours, you can structure your day in a way that allows work and private life to harmonize well. Community & Culture We meet each other as equals. An informal, first-name culture is a given, from interns to management. We believe that great results are achieved where people feel seen, heard, and valued. Our shared passion for trading card games connects us, at work and beyond. It symbolizes what defines us: curiosity, strategy, teamwork, and the drive to continuously challenge ourselves. Vacation & further benefits Five weeks of paid vacation as well as a Germany-wide public transport ticket (Deutschlandticket) that supports you flexibly in your everyday life. A lunch allowance (up to €7.67 per working day) as well as free drinks and snacks are also part of our benefits. Your development matters Standing still is not an option for us, at least not in a positive sense. With a personal annual learning budget of €1,500, we deliberately invest in your development: conferences, courses, books, or new skills. You decide what helps you move forward. Mental & physical health We know: Great performance can only happen when people are doing well. That’s why we support you with an Urban Sports Club membership for your physical balance, our collaboration with DearEmployee, which offers anonymous, professional psychological support, and the Women of Cardmarket & LGBTQIA+ Group, which promotes exchange, visibility, and empowerment. In short With us, you won’t find anonymous open-plan offices or rigid structures, but a work environment with heart, values, and genuine appreciation, a place where you’re not only allowed to be yourself, but expected to be, take responsibility, and continue developing, professionally and especially personally.