GBS Americas Center Head - Food Ingredients

Job Summary Ready to lead a high-impact Global Business Services organization and drive operational excellence across the Americas? We kindly ask that you submit your resume in English. IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. The role is based in Polanco, Mexico City (hybrid role) . Be part of a strategic, collaborative, results-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration. Where You'll Make a Difference Lead end-to-end service delivery across Finance Global Business Services (GBS) functions supporting stakeholders throughout North America and Latin America. Oversee Record to Report (RTR), Order to Cash (OTC), and Source to Pay (STP) operations, ensuring service excellence and operational reliability. Direct Record to Report activities, including General Ledger and Plant Cost Accounting processes. Ensure adherence to service level agreements (SLAs), drive issue resolution, and maintain high levels of customer satisfaction. Strengthen internal controls, support audit readiness, and ensure compliance with Sarbanes-Oxley (SOX), United States Generally Accepted Accounting Principles (US GAAP), and applicable local regulations. Lead governance forums and business reviews while serving as a trusted partner to regional Finance and business stakeholders. Drive productivity, cost optimization, process standardization, and continuous improvement initiatives across the GBS organization. Partner with Digital, Information Technology (IT), and Transformation teams to advance automation, analytics, and Finance transformation programs. Build and develop a high-performing organization, fostering accountability, inclusion, employee engagement, and long-term talent growth. What Makes You the Right Fit Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 7+ years of progressive experience within Finance, Shared Services, or Global Business Services environments . 3+ years of proven experience leading large, multi-layered teams within complex matrix organizations. Strong experience leading Finance Shared Services or Global Business Services operations. Fluent English and Spanish communication skills; Portuguese proficiency is a plus. Deep understanding of accounting, controllership, financial reporting, and governance practices. Demonstrated expertise across Record to Report (RTR), Order to Cash (OTC), Source to Pay (STP), and management reporting processes. Thorough knowledge of SOX compliance, internal controls, audit requirements, and regulatory standards. Strong stakeholder management skills with experience supporting senior leaders across the United States and the Americas region. How Would You Stand Out? MBA, Certified Public Accountant (CPA), or other advanced Finance qualifications. Experience leading multi-tower Global Business Services organizations or Shared Services centers in Mexico or Latin America. Familiarity with SAP Enterprise Resource Planning (ERP), Central Finance (CFIN), Lean, Six Sigma, or continuous improvement methodologies. Why Choose Us? Opportunity to lead a strategically important GBS organization supporting the Americas region. Exposure to senior leadership and cross-functional stakeholders across a global organization. Opportunity to drive large-scale transformation, automation, and process improvement initiatives. Collaborative and inclusive culture focused on innovation and continuous learning. Career growth opportunities within a global industry leader. Ability to make a lasting impact on operational excellence, talent development, and business performance. For your awareness, IFF has announced its intention to sell its Food Ingredients Business to CVC Capital Partners. The sale is currently expected to close in the first half of 2027, pending regulatory approvals and other customary closing conditions. The Food Ingredient business unit will remain part of IFF until close and, at such time, will transition to CVC Capital Partners. By applying for this position, candidates acknowledge awareness that the role is part of the Food Ingredient business unit and has been identified to transition to CVC Capital Partners. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit to learn more