GDS Alliances, SAP Business Intelligence & Operations Specialist - Assistant Director - EY GDS

Job description

The Opportunity EY GDS Growth & Innovation enables EY’s strategic ecosystem relationships, market activation priorities and alliance-led growth programs. Within this context , the SAP Alliance is one of EY’s most strategic ecosystem relationships, helping clients transform core business processes, modernize enterprise platforms and accelerate cloud-enabled growth through SAP S/4 HANA, RISE with SAP, GROW with SAP, SAP Business Technology Platform, SAP Business AI, SAP Success Factors, SAP Ariba, SAP Concur, SAP Signavio, industry solutions, SAP Store offerings and joint go-to-market priorities. As the SAP Alliance scales across geographies, solution areas, partner programs, co-innovation priorities, pipeline motions, investments, campaigns and executive governance, the role requires strong GCC/GBS-based enablement capability that combines operational discipline, SAP ecosystem fluency, reporting governance. portfolio supports client transformation across technology, cloud, data, AI, automation, security, business applications, industry solutions and broader ecosystem-led growth priorities. As alliances scale across geographies, sectors, solution areas, investments, campaigns, co-sell motions and marketplace opportunities, the role requires strong GCC/GBS-based alliance enablement capability that combines operational discipline, partner program fluency, reporting governance, executive visibility and commercial analytics. The GDS SAP Business Intelligence & Operations Specialist will support SAP-alliance priorities across alliance operations, sales and pipeline reporting, revenue and forecast analytics, SAP PartnerEdge program administration, funding and incentive visibility, investment tracking, Power BI dashboarding, CRM/data hygiene, SAP partner tools, executive business reviews and decision-ready insights. While this role focuses on business intelligence and insights leveraging financial and other data, it is not a Finance role. This role will be embedded in the business and collaborate closely with the Finance team that owns financial reporting data, tools, and processes. This Assistant Director-level role will help build scalable operating rhythms and reporting practices, convert complex SAP Alliance business information into clear performance narratives and recommendations, and use approved AI and automation tools to simplify processes, improve data reliability and accelerate insight generation across a scalable GCC/GBS operating model. Your key responsibilities • Lead SAP Alliance reporting governance, operating rhythms and business review cadences, ensuring clear ownership, consistent metric definitions, escalation paths, stakeholder alignment, version discipline and leadership visibility. • Partner with Finance to ensure accuracy and quality for recurring SAP Alliance reports, scorecards, Power BI dashboards, executive summaries and insight packs covering sales, pipeline, revenue influence, forecasts, opportunity progression, funding, incentives, MDF, investments, solution activation, certifications, SAP Store activity and business outcomes. • Partner with SAP alliance, sales, regional, solution, program and data owners to improve reporting accuracy, CRM hygiene, opportunity data quality, SAP partner analytics, metric consistency and source-system discipline. • Develop executive-ready insights, performance narratives and visual summaries that support SAP Alliance leadership decision-making, strategic planning, prioritization, business reviews, investment discussions, pipeline interventions and action follow-through. • Analyze trends across pipeline, revenue influence, co-sell activity, GTM campaigns, regional performance, SAP solution areas, alliance growth programs, investments, partner engagement, SAP Store performance and operational indicators to identify risks, opportunities and recommended actions. • Translate SAP GTM activation, alliance enablement, campaigns, SAP store activity, partner motions and ecosystem growth priorities into reporting requirements, success measures, dashboard views, trackers and leadership commentary. • Support SAP partner enablement operations by tracking opportunity registration, partner engagement activity, enablement participation, certification progress, solution-area alignment, sales activation outcomes and action closure against alliance priorities. • Champion continuous improvement by mapping SAP Alliance reporting workflows, removing duplication, rationalizing manual trackers, standardizing inputs, strengthening controls, documenting processes and embedding quality checks across reporting cycles. • Drive automation across dashboard refreshes, data validation, CRM and SAP tool extracts, recurring commentary, reporting calendars, workflow notifications, action trackers, certification trackers, funding trackers and partner program dashboards. • Use approved AI-enabled tools such as Microsoft Copilot, Power BI, Power Query, Power Automate and Power Platform to support trend identification, anomaly detection, automated summaries, dashboard commentary, leadership narratives, data quality prompts and reusable SAP Alliance reporting accelerators. • Maintain SharePoint repositories, reporting calendars, version-controlled files, dashboard documentation, governance logs, SOPs, knowledge assets and audit-ready evidence to support continuity and smooth SAP Alliance execution. • Advise onshore Reporting, Growth & Innovation and SAP Alliance Operations stakeholder teams on ad hoc analysis, special projects, process improvements, dashboard enhancements, executive asks and operational risks. • Guide junior contributors or shared delivery resources by clarifying SAP Alliance priorities, reviewing outputs, reinforcing quality standards, supporting capability building and enabling timely delivery. • Convert complex SAP Alliance data, reporting outputs and business performance indicators into simple, stakeholder-friendly narratives that help senior leaders understand performance, evaluate trade-offs, identify next actions and act with confidence. Skills and attributes for success • Advanced understanding of SAP alliance operations, sales and revenue operations, growth reporting, pipeline management, business intelligence, performance management, executive dashboarding and alliance governance. • Strong commercial awareness across SAP-led sales motions, pipeline, revenue influence, forecasting, opportunity management, partner performance, incentives, funding programs, SAP Store activity, certifications, partner enablement and alliance business reviews. • Ability to design and operate reporting cadences, KPI frameworks, scorecards, trackers and dashboards that provide leadership visibility across SAP Alliance priorities, partner ecosystem performance and GCC/GBS delivery commitments. • Strong understanding of SAP partner lifecycle operations, including PartnerEdge program administration, incentives and funding visibility, certifications, enablement participation, marketplace coordination, partner tools governance and compliance reporting. • Technology aptitude and business-level understanding of SAP alliance solution areas such as SAP S/4 HANA, RISE with SAP, GROW with SAP, SAP Business Technology Platform, SAP Business AI, SAP SuccessFactors, SAP Ariba, SAP Concur, SAP Signavio, industry cloud solutions and SAP Store offerings. • Strong understanding of AI-enabled analytics and responsible use of approved AI tools to improve SAP Alliance reporting efficiency, insights, narratives, commentary, forecasting inputs, performance storytelling and process automation. • Exposure to continuous process improvement, simplification, reporting automation, workflow standardization, data validation, process documentation, controls, audit readiness and operational excellence in a GCC/GBS environment supporting SAP Alliance priorities. • Ability to identify recurring manual effort, define improvement opportunities, prioritize quick wins and institutionalize sustainable process changes across SAP reporting and alliance enablement workflows. • Advanced Microsoft Excel and PowerPoint skills, including data analysis, modelling, pivots, lookups, charts, variance views, storyboarding and leadership-ready presentations. • Hands-on working knowledge of Power BI, Power Query, Power Pivot, Power Automate, Power Apps, SharePoint lists, workflow tools, dashboarding, data visualization and approved AI-enabled productivity tools. • Working familiarity with CRM, opportunity management, partner relationship, channel reporting, SAP Store, deal registration, certification, funding or incentive tracking tools. • Strong stakeholder management and influencing skills across senior onshore stakeholders, regional teams, SAP alliance leaders, partner program owners, sales operations and delivery teams. • Strong problem-solving, analytical thinking, root-cause evaluation, risk identification and mitigation planning across SAP Alliance data, reporting, process, governance and stakeholder alignment issues. • Strong project and workstream management skills, including prioritization, tracking, governance, execution discipline, status reporting, action management and escalation management. • Ability to operate with limited supervision, anticipate SAP Alliance stakeholder needs, manage ambiguity and balance recurring operations with transformation priorities. • Ability to manage partner program, incentive, certification, marketplace, co-sell and funding-related reporting requirements with stakeholders who own source systems, business rules and compliance expectations. • Relevant learning, certifications or badges in Power BI, advanced Excel analytics, Power Platform, AI fundamentals, cloud or security fundamentals, data visualization, business analytics, project management, Lean Six Sigma, automation or responsible AI preferred. • Continuous learning mindset across AI, analytics, automation, partner ecosystem, revenue operations and alliance enablement practices. • Excellent communication skills, with the ability to create concise leadership updates, executive summaries, decision notes, insight narratives, SOPs, status reports and stakeholder-ready materials. To qualify for the role, you must have • University degree required; qualification in business, analytics, technology, engineering, data, management, commerce or a related discipline preferred. • MBA, postgraduate qualification or equivalent certification in business analytics, sales/revenue operations, data analytics, project management, process improvement, automation, SAP fundamentals, SAP BPT, SAP S/4 HANA or related enterprise technology would be an advantage. • 12–15 years of relevant work experience in reporting and insights, SAP alliance operations, partner operations, sales operations, revenue operations, business intelligence, analytics, growth operations, consulting, performance management, process improvement, automation or strategic operations. • Experience supporting senior stakeholders, global teams and cross-functional reporting initiatives in a matrixed GCC/GBS, professional services, consulting, technology, SAP Alliance, partner ecosystem or shared services environment. • Experience preparing executive dashboards, business review packs, sales and pipeline reports, alliance investment programs, KPI scorecards, governance updates and performance narratives. • Experience working with CRM, pipeline, SAP partner tools, SAP Store, certification, funding, incentive, investment, campaign or business performance data, including data quality remediation with source owners. • Ability to manage recurring SAP Alliance reporting operations, stakeholder asks, ad hoc analysis, process documentation and continuous improvement while maintaining accuracy, timeliness and confidentiality. • Ability to work flexibly across priorities, stakeholder groups, global time zones and SAP Alliance business requirements, based on assignment needs. Ideally, you'll also have • Multi-domain exposure across SAP Alliance, sales operations, partner operations, revenue operations, growth programs, reporting, analytics, marketing, technology, transformation, consulting, managed services or partner ecosystem enablement. • Exposure to SAP ecosystem reporting, sales and pipeline analytics, opportunity tracking, growth planning, co-investment, SAP Store operations, partner program execution, incentives, funding programs, PartnerEdge governance, certifications, AI-enabled productivity tools, SAP BTP, SAP S/4 HANA, RISE with SAP, GROW with SAP, SAP Business AI or related SAP solution areas. • Experience supporting SAP Alliance business reviews, executive reporting, leadership updates, dashboard standardization, data quality improvements, automation, partner performance reporting and governance cadences. • Ability to simplify complex processes, create scalable operating models, define SOPs, build knowledge repositories and use AI-enabled tools, workflow automation and data visualization to improve SAP Alliance reporting quality. • Ability to convert complex SAP Alliance performance information into insights, executive commentary, business implications, risk indicators and recommended actions. • Exposure to GCC/GBS delivery models, offshore-onshore collaboration, knowledge transition, reporting service management, SLAs, operational excellence, quality management or continuous improvement would be an advantage. • Experience collaborating with SAP Alliance, ERP, cloud, consulting, systems integrator or professional services ecosystem teams would be useful. Technologies and Tools • Microsoft 365 tools including Excel, PowerPoint, Word, Teams, Outlook, SharePoint, OneDrive, Planner, Forms, Loop and approved collaboration platforms. • Power BI, Power Query, Power Pivot, Power Automate, Power Apps, Power Platform, SharePoint lists, workflow tools, approved AI-enabled productivity solutions and dashboarding platforms. • SAP Partner ecosystem tools, SAP PartnerEdge resources, SAP Store trackers, certification trackers, incentive/funding trackers, opportunity registration tools, CRM or pipeline platforms, campaign trackers, data repositories and business performance trackers. • Data visualization, governance and productivity tools for SAP Alliance KPI scorecards, executive reporting, workflow notifications, version control, knowledge management, SLA tracking, quality checks and audit-ready evidence. • AI, analytics and automation tools that support SAP Alliance data cleaning, summarization, variance explanation, trend analysis, anomaly detection, process mining, workflow automation and reporting accelerators. What we look for We are looking for a structured, commercially aware Assistant Director-level professional who can turn SAP Alliance data into business insight and strengthen Growth & Innovation’s SAP enablement model. The ideal candidate will combine SAP Alliance operations discipline, partner program understanding, revenue and pipeline reporting expertise, stakeholder confidence, analytical rigor, service delivery discipline, process improvement mindset and comfort with AI-enabled automation. What we offer EY Global Delivery Services (GDS) is a dynamic global delivery network that advances EY’s growth strategy. Within Growth & Innovation, GDS teams enable alliances, ecosystems, go-to-market programs, technology-enabled growth and business insights across global locations. In this role, you will contribute to meaningful SAP Alliance enablement work, collaborate with global stakeholders, apply analytics and automation to SAP-led business priorities, and help shape scalable operating models that support long-term career growth. • Continuous learning : Develop the mindset, skills and confidence to adapt, grow and navigate what comes next. • Success, as defined by you : Access the tools, flexibility and support to make a meaningful impact in the way that works best for you. • Transformative leadership : Gain insights, coaching and experiences that help you grow into the leader the world needs. • Technology-enabled impact : Work with modern analytics, automation and AI-enabled productivity tools to improve how SAP Alliance operations, reporting and insights are delivered at scale. • Diverse and inclusive culture : Be valued for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world