General Affair Program Operations Specialist

Job description

JOB TITLE [Biz Admin] (GAF) Program Operations Specialist WHAT YOU WILL DO The General Affairs Specialist is responsible for the operational leadership of a wide range of administrative functions that support the organization’s daily operations. This includes overseeing facility management, employee services, vendor and contract oversight, corporate service programs, and cross-functional project execution. The role plays a vital part in maintaining a safe, efficient, and supportive workplace environment, while ensuring alignment with company policies, compliance standards, and broader organizational goals. Key Responsibilities 1. Project Management • Lead cross-functional small & medium size projects including system implementation, infrastructure enhancement, workspace renovations, and process improvement initiatives. • Define project scope, budget, and timelines; report key milestones and results to senior leadership. • Collaborate with Engineering, IT, Safety, and external contractors to ensure timely and compliant project delivery. • Perform risk assessments and apply mitigation strategies for high-impact initiatives. 2. Operation & Facility Management • Monitor day-to-day operations of production support facilities, meeting rooms, shared spaces, and work environment programs. • Conduct regular operation and equipment inspections, identify deficiencies, and execute corrective actions. 3. Administrative Operations • Maintain accurate records of administrative processes, regulatory filings, and operational documentation. • Streamline administrative workflows using digital tools and continuous improvement practices. 4. Vendor & Contract Management • Source, evaluate, and manage third-party vendors related to services including benefit program operation, and business operations. • Draft and negotiate service agreements, ensuring adherence to SLAs, compliance requirements, and budgetary limits. • Conduct periodic performance reviews through vendor score card and lead contract renewals or renegotiations as necessary with data analysis. • Collaborate with Legal and Procurement teams to ensure proper risk management and contract governance. 5. Employee Services & Welfare • Operate and improve employee support services such as cafeteria operations, janitorial programs, team wear operation, event planning/operation, vending/micro-market services, and general business operation programs. • Promote a service-oriented culture that enhances employee satisfaction and productivity. • Gather and respond to employee feedback related to service quality and ensure resolution of concerns. 6. Budget Management & Reporting • Monitor expenditures, analyze variances, and ensure fiscal discipline in alignment with company financial goals. • Prepare monthly and quarterly reports highlighting project status, operational KPIs, and cost performance. • Identify and implement cost-saving measures and operational efficiencies. HOW WILL YOU MAKE AN IMPACT HMGMA is Hyundai Motor Group Metaplant America's first dedicated EV manufacturing facility, utilizing innovative technology and advanced production systems. In this role, you will help create an efficient, compliant, and employee-focused workplace that supports operational excellence and organizational growth. WHAT YOU WILL BRING TO THE ROLE • Bachelor’s degree in Business Administration, Project Management (PMP or others), or related field (Master’s degree preferred). • Minimum 1~3 years of experience in General Affairs or Business administration. • Proven experience in managing cross-functional projects or infrastructure improvement initiatives. • Strong knowledge of workplace safety, facility operations, and administrative processes. • Experience in contract negotiation and vendor management. • Excellent communication, leadership, and organizational skills. Key Competencies • Project management and execution • Budget planning and cost optimization • Operational risk management and safety awareness • Strategic planning and problem-solving • Cross-functional collaboration and leadership • Employee-focused service delivery mindset WHAT HYUNDAI CAN OFFER YOU • HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits. • HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan. OTHER DETAILS • FLSA Classification: Exempt/Salary Language Proficiency: Strong command of the English language (written and spoken) is essential for safety, communication, documentation, and collaboration across the organization. Physical Demands While in Office: This position is primarily sedentary and requires working at a desk and computer for extended periods. Responsibilities may include: • Occasional lifting of office supplies (up to 15 pounds) • Frequent use of hands and fingers for typing and handling documents • Ability to sit, stand, and walk within the office environment as needed When in Production Area (if applicable): • Standing, walking, bending, and reaching for extended durations • Repeated lifting, carrying, pushing, or pulling of materials and products (up to 25–30 pounds) • Manual dexterity for handling power tools, machinery, or production equipment • Working in environments that may be noisy, hot, or require the use of personal protective equipment (PPE) • Ability to climb ladders or stairs and operate equipment safely and effectively • Capability to learn and work on multiple production processes, as required • Adequate visual and auditory abilities to identify safety hazards and communicate clearly • Consistent and punctual attendance • Ability to collaborate and perform effectively in a team-oriented environment HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.