General Application

Job description

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. **What We Hire For** While most of our hiring is for Customer Service Representatives (Brand Ambassadors)—remote professionals who provide world-class service on behalf of the brands we support—we also seek talented individuals across a variety of corporate and operational functions that keep our business running. **What a Brand Ambassador Does** Deliver exceptional customer support via phone, email, chat, or social media. Represent well-known brands with professionalism, empathy, and enthusiasm. Work from home while staying engaged in a collaborative, remote team environment. Use technology to troubleshoot customer issues and provide tailored solutions. **Who We're Looking For** Customer-focused professionals who thrive in a fast-paced, remote work setting. Strong communicators with the ability to build rapport and problem-solve. Tech-savvy individuals who are comfortable navigating multiple systems. Candidates based in the United States (our roles are remote but location-dependent). **How to Apply** If you’re interested in future opportunities at VIPdesk, submit your resume today! We’ll keep your application on file and contact you when a role that fits your skills and experience becomes available.