General Clerk (Administrative)

Job description

Position Overview : T he General Clerk (Administrative) is responsible for providing administrative and clerical support within a high-volume residential services program. This role ensures accurate data entry, documentation management, and administrative coordination to support daily operations, intake and discharge processes, and compliance reporting. This position operates in a fast-paced, 24/7 environment where accuracy, attention to detail, and responsiveness are critical. The ideal candidate is organized, adaptable, and capable of supporting teams requiring quick turnaround and real-time documentation updates while maintaining strict confidentiality. Key Responsibilities/Essential Functions : Administrative & Clerical Support Provide day-to-day administrative support to onsite program operations Maintain organized filing systems (electronic and physical) for operational and personnel records Prepare reports, logs, and documentation to support program activities Data Entry & Record Management Accurately enter and update client intake, discharge, and service data into tracking systems Maintain daily records related to population tracking, services provided, and program activities Ensure all records are complete, up-to-date, and aligned with reporting requirements Intake/Discharge Documentation Support Assist with processing and documenting intake and discharge activities in a timely manner Support preparation of required forms and documentation for client movement and services Verify documentation accuracy prior to submission Compliance & Reporting Support administrative requirements tied to daily, weekly, and monthly reporting deliverables Ensure documentation aligns with internal policies and program compliance standards Assist in preparing documentation for audits, inspections, or quality reviews Communication & Coordination Serve as an administrative point of contact for internal teams Coordinate information sharing between departments to ensure smooth operations Support scheduling, shift documentation, and administrative coordination General Office Support Manage office supplies and maintain administrative workspaces Assist with document translation coordination and communication materials as needed Perform additional clerical duties to support program continuity Required Qualifications & Core Competencies: High school diploma or GED required 2+ years of administrative, clerical, or data entry experience Experience working in a fast-paced, high-volume environment Strong data entry and computer skills (Microsoft Office Suite, data systems) Excellent organizational and time management skills Ability to work under pressure with quick turnaround timelines High attention to detail and accuracy in documentation Strong communication skills (written and verbal) Ability to maintain confidentiality and handle sensitive information appropriately Attention to detail and accuracy Organizational efficiency Time management and prioritization Adaptability in dynamic environments Professional communication Accountability and reliability Desired Skills: Experience in human services, residential programs, or administrative operations Familiarity with case tracking systems or database management tools Experience supporting diverse populations in structured environments Basic understanding of: Trauma-informed care principles De-escalation awareness and communication techniques Bilingual (Spanish or other languages) preferred Conditions of Employment: Employees must be a U.S. Citizen or a Legal Permanent Resident Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS clearance) Criminal history check Verification of employment and education history Compliance with all government credentialing requirements Drug Screening Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities. Must be able to speak, read, and write in English Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays Must show proof of eligibility to work in the U.S. Internal background check to the satisfaction of contract requirements. If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings. Physical Requirements: Ability to sit at a computer workstation for extended periods while conducting data entry and interviews Ability to stand and walk for extended periods during facility operations (up to 8-12 hours per shift) Ability to lift, carry, and move supplies and equipment up to 50 pounds Ability to bend, stoop, reach, and perform repetitive motions Capability to work in varied environmental conditions (indoor/outdoor, temperature variations) Ability to respond quickly to emergency situations throughout the facility Visual acuity for reviewing documents and data accuracy Ability to communicate effectively in a busy operational setting Work Environment: Fully Onsite Position within a residential program setting Fast-paced, high-volume environment with continuous operations Requires frequent interaction with staff and administrative teams Exposure to a structured environment supporting families and youth Work schedules may include rotating shifts, evenings, overnights, weekends, and holidays Other Duties & Information : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job. Position Type: Full-Time Travel Requirements: None Location: On-Site About Anovaeon, LLC: Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response. We don’t staff projects—we bring the right teams with the right tools, guided by innovative leadership, that together deliver operational success. From disaster response and recovery to migration and emergency preparedness, we integrate strategic leadership with hands-on execution. Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success. Anovaeon, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law. This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment. If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services. We hire individuals who share our commitment to excellence and exceeding customer expectations. Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.