General Maintenance - Full Time: Embassy Suites by Hilton Dulles Airport

Job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! At the Embassy Suites by Hilton Dulles Airport hotel, enjoy all-suite hotel accommodations in Herndon, VA, less than 3 miles from Washington Dulles International Airport. This all-suite hotel is only 25 miles west of Washington, D.C. and within close proximity to several popular tourist sites and global businesses. This position as the General Maintenance is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group’s high standards of quality to ensure guest satisfaction. B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. ### Responsibilities: - **Engineering**: Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. - **Guest service**: Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. - **Identifies concerns and provides maintenance solutions**: Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. - **Follows B. F. Saul Company Hospitality Group’s standard operating procedures**: Works with the Chief Engineer to learn, understand and execute on all engineering SOP’s. - **Works collaboratively with all others**: Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. - **Works safely**: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. - **Self Management**: Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. ### Required Skills and Experience: - High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. - 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. - Ability to push, pull, and lift up to 100 pounds on a regular basis throughout shift. EEO AA M/F/Vet/Disabled ### Benefits: - **Long Term Planning:** - 401(k) Retirement Program - Paid Life Insurance - Tuition Reimbursement - **Team Member Programs:** - Our Big 3 Mission Statement Leaders of the Month/Year - Annual Performance Appraisals and Wage Increase Opportunities - Annual Team Member Banquets - Annual Team Member Engagement Survey - Discounted Room Rates for Team Members, Family and Friends - Complimentary Room Stays - Weekly Payroll