General Manager

Job description

Being part of the team is about making a difference. If you are passionate about providing the best possible service to residents and customers then we want you to join our team and make a difference today! As a General Manager, you will be directly responsible for the overall operation and cost-effective management of multiple dining service departments in more than one facility in a given geography. Ensures team achievement of financial goals and targets. ### Key Responsibilities: - Is well versed in all aspects of foodservice management, with a proven track record of success - Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client - Manages all financials including planning, budget development and analysis, and financial reporting - Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers - Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates - Conducts management meetings - Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations - Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping - Hires, trains and orientates new management associates ### Preferred Qualifications: - B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus five to seven years of directly related experience preferred - Minimum of five years of retail operational foodservice management experience preferred, flexible depending upon formal degree or training - Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation - P&L accountability and contract-managed service experience is desirable - Multi-unit management experience preferred - Experience with cash retail operations - Retail marketing experience is highly desirable - Supervisory, leadership, management and coaching skills - Good communication skills both written and verbal - Ability to communicate on various levels to include management, customer and associate levels - Knowledge of financial, budgetary, accounting and computational practices - Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet - Certified Dietary Manager (CDM) certification highly desirable