General Manager

Job description

Join the Villa Valentina Team! About Villa Valentina Inspired by the warmth of a Spanish farmhouse, Villa Valentina brings people together through Mediterranean flavours, heartfelt hospitality and dishes made for sharing. Relaxed, vibrant and full of character, it is a place where guests feel like old friends — and our team brings that feeling to life every day. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The Role As a General Manager, you will lead the restaurant with energy, ownership and care. You will be responsible for the daily performance of the business, the guest experience, and the development of a strong, motivated team. This role is for someone who enjoys being present on the floor, setting standards, supporting people and building a culture where the team takes pride in what they do every day. What you'll be doing Leading the daily restaurant operation and ensuring a smooth, high-quality service. Creating a warm, memorable guest experience in line with Villa Valentina standards. Coaching, supporting and developing the management and front-of-house team. Driving sales, profitability, labour control and operational performance. Working closely with the kitchen team to ensure strong communication and service flow. Maintaining high standards in cleanliness, compliance, presentation and team behaviour. Building a positive team culture based on trust, passion, inclusion and ownership. You'll thrive in this role if you Previous experience as a General Manager, Restaurant Manager or strong Assistant General Manager. Experience leading busy, guest-focused restaurant operations. Strong people leadership skills and the ability to develop others. Good commercial understanding of sales, costs, labour and profitability. Confidence managing standards, performance and daily priorities. A hands-on leadership style and strong presence on the floor. Passion for hospitality, team culture and delivering great guest experiences. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship , we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you are excited by joining us, we would love to hear from you. Bring your energy, personality and passion for hospitality to Villa Valentina. Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.