General Manager

Job description

Be Part of Florentine — Modern Italian, Full of Life 🇮🇹🍝 About Florentine At Florentine, timeless Italian traditions meet the energy of modern city life. Our restaurants are vibrant, stylish and full of personality, but what truly brings them to life is our people. As we continue to grow, we’re looking for team members who bring passion, warmth and confidence to every guest experience. Part of Urban Italian Group Urban Italian Group is one of Europe's fastest-growing hospitality groups, bringing together distinctive restaurant brands, passionate people and memorable guest experiences. As we continue to grow, so do the opportunities for those who want to build their careers with us. The Role As General Manager at Florentine Marbella, you will lead the full restaurant operation, bringing together guest experience, team culture, commercial performance and brand standards. This is a role for someone who enjoys being present on the floor, developing people, creating structure, and making sure every service feels smooth, warm and consistent. What you'll be doing Leading the day-to-day restaurant operation and ensuring a strong guest experience. Building, coaching and developing the team across front of house and leadership roles. Driving service standards, atmosphere and consistency in line with the Florentine brand. Managing sales, labour, costs and profitability with a clear commercial mindset. Planning team routines, service priorities and operational standards. Working closely with senior leadership on recruitment, training and business performance. Ensuring compliance with health, safety, licensing and company procedures. You'll thrive in this role if you Experience as a General Manager, Restaurant Manager or senior hospitality leader. A strong background in premium casual, lifestyle or high-volume restaurant environments. Excellent floor presence and a genuine passion for guest experience. Strong leadership skills, with the ability to build trust, accountability and team spirit. Good commercial awareness, including sales, labour, costs and profitability. A calm, organised and hands-on approach during busy services. A passion for developing people and creating a strong restaurant culture. Our culture and values We believe we work with people, not food. Guided by our values of Trust, Inclusion, Passion and Entrepreneurship , we’re committed to creating a workplace where everyone feels welcome, valued and empowered to grow. What do we offer? Be part of one of Europe’s fastest-growing hospitality groups. Build your career across multiple brands and countries. Work alongside talented people who genuinely love hospitality. International career opportunities. Referral bonus scheme. Shared accommodation (where applicable). Friends for life. Sound like your kind of place? If you love hospitality, great service and the energy of a busy restaurant, we’d love to hear from you to be part of the Florentine Team! Urban Italian Group is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds. If you need a reasonable adjustment at any stage of the selection process, please tell our Talent Acquisition Team.