General Manager

Job description

General Manager Location: Mount Laurel, NJ Position Overview As the General Manager of Sofive Mount Laurel, you will lead all day-to-day operations of our indoor soccer facility. This role is critical in delivering exceptional customer experiences, managing a dynamic team, driving local revenue, and upholding Sofive’s high operational standards. Key Responsibilities Oversee all daily operations to ensure a smooth, efficient, and customer-first experience Hire, train, and lead all center staff (Assistant Managers, Duty Managers, Program Coordinators, Sports Associates, and Service Representatives) Conduct weekly staff and management meetings for alignment and communication Drive local marketing and sales initiatives to boost participation and community engagement Monitor KPIs, manage payroll and inventory, control supply expenses, and ensure timely bank deposits Operate within budget and maintain strict compliance with company policies and procedures Perform daily facility walk-throughs to ensure cleanliness, safety, and operational excellence Support the continuous development and improvement of Sofive’s operational standards Take on additional responsibilities as needed to meet business goals Qualifications Deep passion for and understanding of the soccer industry 5+ years of management experience, preferably in sports, recreation, hospitality, or a related field Proven leadership ability with experience managing diverse teams Excellent communication skills with a customer-centric mindset Highly organized, detail-oriented, and committed to delivering a top-tier customer experience Demonstrated success in meeting or exceeding revenue and operational targets Bachelor’s degree strongly preferred Proficiency in Microsoft Office and Google Workspace tools What We Offer Competitive Salary Bonus Structure: Performance-based incentives Benefits: Comprehensive benefits package, including medical coverage and 401K Growth: Opportunity to grow within a fast-paced, soccer-centric company Apply now and become part of Sofive’s mission to revolutionize soccer experiences across the U.S. About Sofive Sofive, the home of 5-a-side soccer; a new kind of soccer center. We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers. We are a growing startup that is developing state-of-the-art soccer centers – modern sport complexes with small-sided soccer fields. We have 22 sites to date, with many more in the pipeline. Integrity is the backbone of our organization. We value reliability and professionalism in our partnerships with businesses and team members. And of course, we are passionate about soccer! Resonate with this? Then let’s connect. Learn more here and on our website. Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry. Sofive is soccer. Non-stop.