General Manager (After-Sales) Automotive

Job description

Hiring a General Manager– After-sales (Automotive) for a company located in Nigeria. The ideal candidate should possess: Bachelor’s degree in Business Administration, or in Automotive Engineering Minimum 10 years of progressive aftersales management experience in the automotive industry. Minimum 10 years of progressive experience in the automotive industry, with at least 5 years in a senior aftersales leadership role (Service Manager, Aftersales Director, General Manager, or similar). Extensive background in managing: Service workshops Parts and accessories operations Assembly & production teams Customer service front-line teams Proven ability to lead large, cross-functional teams (service advisors, technicians, parts staff, workshop controllers, warranty teams). Experience managing multi-location service centers or high-volume after-sales environments is a strong advantage. Deep understanding of: Diagnostic systems and software Vehicle service processes Repair quality assurance Warranty claim processes Workshop workflow optimization Preventive maintenance and repair scheduling Strong command of: P&L management/ Revenue forecasting/ Margin analysis/ Cost optimization / KPI tracking and reporting. Our client is a reputable Automotive Company.