General Manager, Clear Aligners

Job description

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. ABOUT THE ROLE Dandy is hiring a General Manager to own our Clear Aligners business end-to-end. Clear aligners is one of the largest categories in dental, and one where Dandy has already built an established business. As the GM for Clear Aligners, you will scale what's working and take it from contender to category leader against a large, well-resourced incumbent. This is a true general management role sitting at the intersection of GTM, operations, and product. You'll own the full P&L, while staying close to the frontline (talking to doctors, listening to sales calls, reading support tickets) to distinguish signal from noise and identify the highest-leverage opportunities to win. Responsibilities Understand the Customer Deeply - Walk the floor: talk to doctors regularly, listen to sales calls, and read customer support tickets to identify opportunities for growth and uplevel the offering - Translate what you're hearing into strategic and commercial decisions — customer insight should drive the roadmap, the talk tracks, and the GTM motion Growth & GTM Strategy - Define and own the clear aligners growth strategy, including how we win against competition across different customer segments (solo practices, group practices, DSOs) - Partner with Sales and Post Sales leadership to optimize our inbound and outbound marketing funnels for prospects and new customers, refining talk tracks, enablement materials, and acting as the commercial voice of the product - Own pricing strategy, packaging decisions, and competitive positioning Enterprise Channel - Build and develop our DSO sales motion — partnering with Account Management to identify target accounts, supporting deals, and creating the playbooks that help our commercial teams win - Develop relationships with DSO procurement, clinical, and executive stakeholders - Create and tailor value propositions for large group practices that are evaluating or already using a competing solution Product Strategy - Develop Dandy's long-term product strategy to compete against both established and newer competitors - Synthesize customer feedback, market intelligence, and competitive differentiation into a clear plan to win - Partner with engineering and clinical teams to ensure our roadmap reflects where we need to differentiate P&L Management - Own the full clear aligners P&L from revenue through contribution margin, and make active tradeoffs to optimize for growth, retention, and unit economics simultaneously - Set budget goals, define the roadmap to hit them, and hold cross-functional partners accountable to delivering results - Identify and resolve operational bottlenecks that impact delivery, quality, or customer experience WHAT WE'RE LOOKING FOR - 7+ years of experience in a mix of strategy, growth/GTM, or general management roles - ideally with at least one chapter at a high-growth startup and one chapter in a more rigorous analytical environment (consulting, investment banking, or a scaled tech company) - Demonstrated ability to drive revenue growth: you've owned a number or led a GTM motion, not just supported one - Strong commercial instincts: you can write a compelling talk track, run a customer discovery call, and close a large enterprise deal - Structured thinker who can move fast. You're comfortable building a strategy deck one day and being in the weeds on funnel metrics the next - Excellent communicator and cross-functional influencer; this role requires earning trust with stakeholders from operations, GTM, finance, and other stakeholders simultaneously - Thinks in terms of market share and category leadership, not just quarter-to-quarter optimization; you have a point of view on what it takes to win, not just to improve Req ID: J-1182 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more! 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