General Manager - Manhattan & Surrounding Area

Job description

ABOUT THIS ROLE The Dermot Company, a New York and Florida based real estate developer and operator, is seeking a General Manager . Reporting to the Vice President, Property Operations, the General Manager will be directly responsible for managing the day-to-day property management and leasing functions of a luxury property. This position will effectively manage the property operations, and leasing and marketing, including but not limited to lease management, tenant management, facility maintenance, contract management, vacancy leasing functions, renewal process and marketing/advertising programs. The position requires someone who can drive the performance of the asset to achieve and exceed the property’s budget goals while balancing exceptional customer service. HOW YOU’LL MAKE AN IMPACT Having financial oversight and performance responsibility of the property and communicating. clearly any variance explanations to senior management and ownership. Setting expense budgets, leasing and marketing strategy for the property. Supervising and leading all on-site employees. Negotiating and putting in place all service contracts and ensuring suppliers are meeting contractual obligations. Providing excellent customer service and maintaining first-class resident relations. Leasing and pre-leasing apartments as needed. Completing applications and lease/renewal documents. Reviewing vacancies, offering tours and maintaining model apartments. Building and maintaining relationships with industry partners and brokers. Maintaining weekly leasing reports and monthly market surveys. Analyzing market and occupancy trends and shopping the competition to identify changing market conditions. Recommending and tracking marketing avenues, overseeing marketing campaigns and monitoring traffic results. Updating the website and marketing sites. Communicating with vendors, contractors and clients. Mediating discussions with new and existing residents. ABOUT YOU AND WHAT YOU OFFER Minimum of four (4) years of property management and leasing management experience, preferably in a luxury setting. Understands building operations, budgeting, market trends, marketing avenues. Proficient in understanding floor plans and layouts and be adept in communicating and reporting directly to management and external investors. Experience with high satisfaction resident communications. Available on weekends as needed. Thrives working in fast-paced environments. Yardi and/or On-site experience is a plus. Exceptional interpersonal, presentation and communication skills. Razor sharp attention to detail. Fun, “can do” attitude. Authorized to work in the United States without any restrictions. ABOUT OUR CULTURE & TOTAL REWARDS Our team is the most valuable asset we have. The individual life experiences, knowledge, creativity, skills, self-expression, unique capabilities, cultural influences and talent that our team members share at Dermot collectively contribute to Dermot's culture and success. Our compensation and benefits package includes a competitive salary, commensurate with experience with bonus potential, comprehensive benefits including medical, dental, and vision, life, long-term disability, employee assistance program, paid time off, and retirement with match when eligible. The annualized gross base range for this position is $85,000 - $100,000. The actual compensation within the range will be based on factors unique to each candidate including years and depth of experience. Dermot strives for an environment where everyone feels welcome and safe. We actively work to offer equitable opportunities for all and look for the right balance of potential, skills, kindness and curiosity. Dermot does not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, or veteran status. We celebrate authenticity and we encourage you to apply if you would like to be considered for this role. BENEFITS & PERKS Comprehensive medical, dental, and vision coverage; disability and life insurance 17 days of PTO and 11 paid holidays starting upon hire; additional vacation accrues with service Paid parental leave 401(k) with company match up to 5% when eligible Employee Assistance Program (EAP) Company-covered therapy sessions (limited benefit) Flexible Spending Accounts (health & dependent care) Gym reimbursement Pet insurance Tuition reimbursement (up to $2,500 per year for eligible coursework) Employee housing discount program (eligibility rules apply; based on availability) Employee referral program Volunteer and charitable-giving opportunities Schedule: Full time, Monday – Friday The pay range for this role is: 85,000.00 - 100,000.00 USD per year (New York, NY) The Dermot Company, LP, is a fully integrated real estate enterprise with over 30 years of experience, over $5 billion in assets, and nearly 8,000 units under management. As a diversified firm, we develop, invest in, and manage luxury multi-family buildings in New York City and Florida. Recognized as both an America’s Most Loved Workplace and a Top New York City Workplace for 2025, Dermot is committed to providing an outstanding residential experience for residents and attractive returns to investors.