General Manager, QLD

Job description

Who We Are At Contour, we’re reshaping education, one student at a time. Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential. Since 2020, over 15,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia. Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning. Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential: Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English. Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. This is Contour. Built by students, for students. What You Will Do You'll carry QLD’s number personally at launch, then build a team of sales representatives that carries it without you. Owning the sales funnel: Run the QLD funnel end to end, enquiry through trial to enrolment, knowing the conversion rate at every stage. Act within the week when a stage drops, not at quarter end. Personal selling and team coaching: Carry the close yourself in the first two terms, then hire, coach and exit QLD sales reps against the central quality bar until each one can hit target unsupervised. Revenue and budget ownership: Own the QLD revenue number and manage the state budget, reporting honestly to the VP of Sales and Finance, and running spend within an agreed budget. Campus operations and staffing : Lead the Campus Leaders and local operations team, roster and cover tutors across QLD, and set class times to local school timetables. Local people and compliance: Handle classification, contracts, performance management and exits with the named P&C Business Partner, and be the face of Contour to QLD team members, students, families and schools. Central relationship management: Win dated QLD commitments from central teams on a shared scorecard, and manage site selection and leasing jointly with the central team. Renewal and relationship-led growth: Treat re-enrolment as a sales motion, and build the school, community and referral relationships that establish Contour's name in QLD. What You Will Bring Recent personal selling : you've carried a quota in a consultative, high-trust sale and can take an end-of-trial conversation without warming up. Sales leadership through growth : you've owned a team number, hired and exited reps, and run the pipeline discipline that keeps a forecast honest. Proof you've coached past your own level: you can name reps you developed who now hit target without you in the room. Commercial and budget management: you own a revenue number, manage a budget fluently, and understand unit economics well enough to make real trade-offs. Multi-site build and operation : you've run several physical locations through site leaders while holding one consistent standard, and stood something up from the ground before. A relevant degree and a track record running a multi-site or geographic operation with a revenue and budget remit. Ideally, a start or scale-up phase behind you. Ownership and judgement under pressure: you spot gaps and close them, and make sound calls with incomplete information. Genuine care for students and team members , and an instinct for the experience that earns word of mouth. Brisbane-based and willing to be on the ground. Flexibility to work weekends, particularly during enrolment peaks, and to work to campus opening hours rather than a standard 9-to-5. Why You Will Love It Real ownership: you're building a state from the ground up, not maintaining someone else's system. A clear arc : the role is deliberately broad at launch and narrows to pure go-to-market leadership as QLD proves out, with an Operations lead eventually taking day-to-day off your plate. High-trust autonomy: you escalate when local and central priorities clash, rather than absorbing it quietly. A brand with proof behind it: hundreds of 99+ ATARs, the World-Record UCAT scorer, and more students placed into medical school than any school in Australia. Competitive salary: ($140,000–$180,000 AUD + super) plus a genuine path to grow the role as QLD scales. How to Apply If you've carried a sales number yourself and you're ready to build a state from scratch, we'd love to hear from you. Application Process Submit your written application (CV and cover letter). Video interview. Final in-person interview. Brisbane's live. Now let's ramp it up. Contour’s first QLD campus is live, and you're the one who drives the sales and growth that take it state-wide. You'll personally close end-of-trial conversations, stand up the sales team , roster tutors, manage campuses, and build the sales playbook by running it yourself, then hand each piece to the team you hire. This is a selling leadership role first , not an operations job with a sales label on it. You'll own the QLD revenue number and budget , run campus operations across every site, and handle the local people and compliance calls that come with being first in a new jurisdiction. Curriculum, tutors, pricing and brand sit with central teams. Your job is to win their priority for QLD and turn it into dated commitments, then escalate fast when local and central priorities clash. A leader who runs QLD from a laptop has misunderstood this role. You're on campus most days, parents know you by name, and you're measured first on whether QLD students get a real shot at their QCE results. Revenue and growth follow.