General Manager & Site Head (SEA)

Job description

Join Us in Bringing Hope to Life Our purpose is to bring hope to life by enabling life‑changing therapies for patients around the globe, creating a healthier and happier tomorrow. To advance this purpose, we rely on team members who value excellence, collaboration, and meaningful work. If this resonates with you, we invite you to explore the role further and apply. JOB SUMMARY The Site Head & General Manager will have profit and loss responsibility for AGC Biologics' Seattle, Washington facility. The Site Head & General Manager will be responsible for continuing the development of a biopharmaceutical contract manufacturing organization that will be recognized for a culture of excellent service, on-time deliveries, and the production of high-quality cGMP biologic materials. Critical to this role will be building a collaborative, professional, and talented organization into a business-minded, efficient, and reliable operation producing clinical and commercial scale cGMP biologic materials. This role will work closely with colleagues in Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan to ensure the Seattle business leverages and integrates AGC Biologics' combined global capabilities. This critical leadership position requires a combination of strategic and tactical thinking, extensive operational experience (multi-product clinical and commercial manufacturing), strong business acumen, keen systems and process orientation, and excellent people skills. BASIC FUNCTION The Site Head's primary responsibility is to provide leadership, direction, and operational management to the Seattle, WA site to ensure the development and execution of a world-class contract manufacturing organization that supports the short- and long-term financial goals of the company. YOUR PRINCIPAL RESPONSIBILITIES Lead the development and maintenance of a high-performing organization encompassing operational excellence (efficiency, productivity, and quality), cGMP regulatory compliance, and customer service. Lead the Seattle Leadership Team through the standards of situational leadership practices matching AGC Biologics Leadership Behaviors with performance needs. Provide strong, collaborative, and decisive leadership through direct, open, and honest communication at all levels of the organization. Develop a highly motivated, empowered workforce through a combination of individual development, external hiring, and recognition and reward systems that result in a highly qualified, engaged, and motivated team across all levels of the business. Provide regular communications to inspire the organization in its continued transformation into a successful contract manufacturing organization. Drive continuous improvements of site-wide systems, processes, and practices. Oversee the planning and implementation of effective initiatives that increase safety, regulatory compliance, customer satisfaction, efficiency, effectiveness, and throughput. Coordinate with AGC Biologics sites across the network on operational strategies and opportunities, capacity planning and optimization, technology and process development, and operational and quality initiatives. Ensure that all technology transfer, new project start-ups, and manufacturing campaigns are executed to company and customer requirements. Ensure the development of a world-class regulatory and quality environment through a strong commitment to cGMP requirements for clinical and commercial scale production. Lead the development and implementation of a strategic site master plan to further grow business at the site and ensure sustainable success. Foster an environment for world-class manufacturing through team member involvement, continuous improvement, regulatory and environmental leadership, and organizational development. Evaluate the results of the business and communicate with key stakeholders on current and anticipated performance to facilitate effective planning and decision-making. Develop a customer service-oriented culture, including the ability to leverage global technical capabilities for closing new business and building strong relationships with customers and other external organizations. Ensure good working relationships with all customers, suppliers, and business partners, including overall compliance with relevant regulatory requirements (e.g., EHS, GMP). YOUR KNOWLEDGE, SKILLS & ABILITIES Leadership: Translates AGC Biologics' mission, vision, purpose, and values into actionable goals and objectives. Provides adequate structure, direction, and feedback. Creates an environment where team members feel valued, respected, and empowered. Shows appreciation for and rewards individual and group excellence. Demonstrates high standards of ethics and fairness. Takes appropriate risks and encourages team members to do the same. Works through conflict and ensures productive resolution. Maintains confidentiality of private and sensitive information. Job Knowledge and Skills: Possesses the required knowledge and skills to successfully perform the job. Rapidly embraces and applies new ideas and approaches in a way that adds value to the business. Results Orientation: Knows how to get things done effectively and efficiently with available resources. Plans and prioritizes work, sets and accomplishes goals, and completes quality work on schedule. Maintains a sense of urgency in accomplishing work. Strives to improve company and individual performance. Accountability: Takes personal responsibility, leads by example, and demonstrates conscientiousness. Shows initiative and commitment to achieving company success. Decision Making: Makes timely and sound decisions based on analysis, experience, and good judgment. Consults others as appropriate. Understands and considers how decisions impact others. Customer Focus/Teamwork: Develops and maintains strong customer satisfaction with internal and external stakeholders. Demonstrates a bias toward service, quality, and teamwork. Builds constructive and effective working relationships. Is committed to the success of all stakeholders. Integrity: Cultivates a culture of openness and information sharing. Demonstrates integrity and honesty in all communications. Is willing to speak the truth and advocate positions even when unpopular. Provides constructive feedback and avoids blaming others. YOUR EDUCATION Bachelor's degree in Biology, Biochemistry, Molecular Biology, or a related technical discipline is required. An MBA and/or a graduate degree in a related technical discipline is highly preferred. YOUR EXPERIENCE Qualified candidates will be business- and technically savvy executives who have successfully managed and optimized cGMP biologics manufacturing operations and/or relevant cGMP biotechnology businesses. Significant leadership experience in one or more operations functions (e.g., Manufacturing, Quality, Process Development, or MSAT). Prior experience with mammalian and microbial manufacturing is required. Experience partnering with prospective and existing clients before and throughout project engagements. Demonstrated leadership of a large-scale, multi-product manufacturing organization. Experience launching and commercializing cGMP biopharmaceuticals is highly desirable. Proven ability to deliver results through operational excellence, organizational development, and business management. Demonstrated ability to build a strong market presence through customer service, high-quality services, and technology leadership. Excellent communication skills to support team building, internal and external communications, and industry leadership. Experience applying Lean, Six Sigma, or similar manufacturing and productivity methodologies to improve performance in a cGMP environment is highly preferred. COMPENSATION RANGE: $270,160.00 - $371,470, depending on experience Who We Are AGC Biologics is a global Contract Development and Manufacturing Organization with a strong presence in the United States. From our headquarters in Bothell, Washington, we develop and manufacture life‑changing advanced biologics for some of the world’s most innovative pharmaceutical companies. Together with our team members across Europe, the U.S., and Japan, we deliver development and manufacturing of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells therapies. Across our global network, we are united by one mission: To work side by side with our customers in order to improve patients’ lives by bringing new biopharmaceuticals to market. We are a collaborative, inclusive, and equal‑opportunity organization where team members are valued for their expertise, teamwork, and ingenuity.