General Service Technician

Job description

Is your goal to become a Technician but looking for somewhere to start? You have come to the right place! We have an opening for an Automotive General Service Technician and are looking for a motivated individual to join the team! AmeriFix (formerly TMT Automotive) is a busy automotive repair shop in Northern Indiana, now backed by a growing automotive group with over 20 years of proven success. We provide an upscale repair service as an alternative to the dealership and stand behind our work with a robust warranty program. With a strong local customer base and continued growth, there is always room for advancement here. We are a thriving, family-owned business that is passionate about our employees! We strive to offer a work environment that you not only love, but that allows you to have a work-life balance. We offer a generous time off package, and the best part... we don't work weekends! We offer an environment that is fun, clean and organized, and ready to help you succeed! The General Service Technician is responsible for maintaining cleanliness and organization in the facility and supporting team operations. ### Job Responsibilities and Duties: - **Facility Maintenance:** - Clean and organize the interior and exterior of the facility. - Perform regular cleaning tasks, including sweeping, mopping, and trash removal. - Clean the shop (Monday, Wednesday, Friday AM) and the office (Tuesdays and Thursdays). - **Vehicle Management:** - Assist with the movement and parking of vehicles. - Wash and detail vehicles after repairs, ensuring cleanliness inside and out. - **Support for Technicians:** - Deliver tools and materials to technicians as needed. - Assist with vehicle teardown/reassembly and heavy lifting. - **Inventory Management:** - Monitor and maintain cleaning supplies and tools. - Report supply needs weekly and notify management of shortages. - **Safety and Compliance:** - Follow safety protocols and environmental regulations regarding waste disposal. - **Customer Service:** - Greet and assist customers, directing inquiries to the appropriate personnel. - Communication and Teamwork: - Collaborate with team members and communicate issues to supervisors. - Monitor vehicle status on the whiteboard. - **Quality Control:** - Perform pre/post scanning of vehicles and inform staff of any issues. - **Daily Tasks:** - Attend production meetings by 9 AM using production lists and spreadsheets. - Keep the lot clean and safe, removing trash and broken parts. - Drive the shop truck for customer pickups/drops and parts runs. - Assist detailers and parts coordinators as needed. - **Expectations:** - Arrive on time, maintain cleanliness, and assist others positively. - Complete tasks efficiently to contribute to a productive environment. - **Accountability:** - The General Service Technician must own assigned tasks and meet deadlines. Regular performance evaluations will assess adherence to responsibilities. Failure to meet expectations may result in additional training or disciplinary action. ### Minimum Qualifications: - **Customer Service or Administration Experience:** Must have at least 1 year in any customer service or administration related position. - **Organizational Skills:** Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions. - **Computer Knowledge & Ability:** Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs. - **Communication Skills:** Must be able to communicate in English fluently, in both verbal and in written form. - **Math Skills:**Must possess ability to count. Must know how to perform basic math functions using a calculator. - **Physical Demands:** Must be able to lift more than 50lbs without assistance. Must be able to get into and out of various vehicles without assistance. Must be able to drive a motor vehicle with passengers. Must be able to walk / stand for 90% of the day. Must be able to work in various weather conditions. - Must be a team player and have a professional attitude - culture is everything! - Strong work ethic with a willingness to adapt and learn - Valid drivers license and clean driving record ### Benefit Package: - Schedule that provides a work/life balance - no late nights or weekends! - Well lit, climate controlled shops - Christmas Club Program with Company Match - Up-to-date tools and technology - Health, dental, and vision insurance - Retirement program with employer match - Paid vacation time - Paid sick time - Off and paid on 7 major holidays - Competitive pay - Employer paid life insurance and long term disability - Company events - Short-term disability - Accident insurance coverage - Critical illness insurance coverage - Employee Assistance Program