We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform.If you are tech-savvy, customer-oriented, and eager to be part of a dynamic and fast-growing environment, this opportunity is for you!ResponsibilitiesProvide customer support via phone calls, chat, and occasional emailsMonitor and follow up on open cases to ensure timely and effective resolutionDeliver high levels of customer satisfaction through professional communicationBuild and maintain strong relationships with customers and partnersMeet performance targets set by both the client and internal teamsRequirementsFluent in German (C1–C2 level, written and spoken)Good command of English (minimum B2 level)Strong communication, problem-solving, and troubleshooting skillsPrevious experience in customer service or customer success is a plusBasic technical understandingAvailability to work on-site in AthensEU PassportBenefitsCompetitive gross monthly salary of €1,600 (14 salaries per year)Hybrid working model with 1 day per week remote workDiscounted mobile plan with exclusive employee pricingSpecial offers on mobile devices through company partnershipsPreferential rates across telecommunications services (mobile, internet, and landline packages)Annual €200 voucher for purchases at selected food retail partnersFree access to leading online learning platforms (Coursera, Learnlight, Percipio, Skillsoft) for continuous professional developmentExclusive employee discounts at a variety of retail stores and partner brandsModern and multicultural working environmentFully equipped office with comfortable break and relaxation areasOngoing training and career development opportunities
We are looking for fluent German speakers to join the German Customer Care team of an innovative online payment platform.
If you are tech-savvy, customer-oriented, and eager to be part of a dynamic and fast-growing environment, this opportunity is for you!
Responsibilities
- Provide customer support via phone calls, chat, and occasional emails
- Monitor and follow up on open cases to ensure timely and effective resolution
- Deliver high levels of customer satisfaction through professional communication
- Build and maintain strong relationships with customers and partners
- Meet performance targets set by both the client and internal teams
Requirements
- Fluent in German (C1–C2 level, written and spoken)
- Good command of English (minimum B2 level)
- Strong communication, problem-solving, and troubleshooting skills
- Previous experience in customer service or customer success is a plus
- Basic technical understanding
- Availability to work on-site in Athens
- EU Passport
Benefits
- Competitive gross monthly salary of €1,600 (14 salaries per year)
- Hybrid working model with 1 day per week remote work
- Discounted mobile plan with exclusive employee pricing
- Special offers on mobile devices through company partnerships
- Preferential rates across telecommunications services (mobile, internet, and landline packages)
- Annual €200 voucher for purchases at selected food retail partners
- Free access to leading online learning platforms (Coursera, Learnlight, Percipio, Skillsoft) for continuous professional development
- Exclusive employee discounts at a variety of retail stores and partner brands
- Modern and multicultural working environment
- Fully equipped office with comfortable break and relaxation areas
- Ongoing training and career development opportunities
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
