GETPAID Consultant II, Professional Services

Job description

Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: As a GETPAID Consultant II within Professional Services, you will serve as a trusted advisor to our clients, helping them improve order-to-cash efficiency, increase visibility into receivables, and drive stronger cash flow outcomes. You will partner with clients to successfully implement and optimize FIS solutions by analyzing data, business processes, and operational requirements to support data mapping, system configuration, and integration activities. Leveraging your subject matter expertise, you will guide clients through implementation by defining solution roadmaps, leading key workstreams, and providing recommendations aligned to industry best practices. Throughout the project lifecycle, you will collaborate closely with cross-functional teams and coach clients through system setup, ensuring a successful and sustainable go-live. About the team: You will join the North America GETPAID Professional Services business consulting team, focused on delivering successful implementations and guiding clients through order-to-cash transformation. In this role, you will work cross-functionally with project managers, technical consultants, product teams, and client stakeholders, while collaborating with a broader global delivery organization. Our team brings strong functional expertise and a practical, client-focused approach to solving complex business challenges. What you will be doing: • Leading the functional delivery of GETPAID implementations, owning requirements gathering, solution design, and client outcomes • Serving as a subject matter expert in order-to-cash processes by analyzing client data and workflows to design optimized solutions, including data mappings and process improvements • Translating business needs into solution designs and partnering with technical teams to deliver configured, integrated solutions • Driving successful project execution by working across cross-functional teams and ensuring alignment, quality, and on-time delivery • Building strong client relationships and guiding customers through implementation, testing, and adoption to ensure long-term success What you bring: Deep, hands-on experience across the full end-to-end Order-to-Cash (O2C) lifecycle Proven ability to identify inefficiencies in O2C processes and implement improvements that enhance accuracy, speed, and customer satisfaction Strong experience with collections management, including managing outstanding receivables, resolving disputes, and reducing Days Sales Outstanding (DSO) Ability to maintain positive customer relationships while effectively driving collections and ensuring timely payments Experience working with ERP systems and understanding how they support order-to-cash processes and data flow Strong analytical, troubleshooting, and problem-solving skills, along with excellent communication, negotiation, and documentation abilities Ability to translate client business requirements into technical specifications and clearly communicate solutions to both business and technical audiences Bachelor’s degree in Business or a related field, or equivalent experience Required work hours: Standard business hours with flexibility to support client needs Overtime required: As needed based on project timelines Weekends required: Occasional, based on project demands Travel percentage for this role: 35-40% Added Bonus if you have: • Experience working with GETPAID, particularly within Cash Application or Credit modules • Experience with competing order-to-cash or receivables automation platforms • Multilingual skills, particularly Spanish, to support a diverse client base What we offer you: A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you: A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass