Global Account Manager, Greater China 全球大客户经理（大中华区）

Job description

### The role We are looking to hire a highly strategic and commercially driven Global Account Manager, Greater China (全球大客户经理（大中华区）) to join our Global Accounts team. You will be a true "whale hunter," acting as the ultimate commercial owner for our highest-value enterprise clients in the region. ### Working at WGSN ### Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. ### Role overview Do you have the entrepreneurial drive and commercial acumen to grow our most critical global accounts? This role is designed for a strategic leader to own and aggressively expand a dedicated portfolio of highly complex accounts in Greater China. You will drive significant revenue growth through the strategic deployment of WGSN's world-class foresight capabilities, acting as a market expert who translates global trends into profitable ROI for C-suite decision-makers. ### Key accountabilities - Strategic Leadership & Sales Execution: Partner with regional sales leaders to deliver a 3-year growth plan for your global accounts. Ensure all multi-million dollar revenue targets are exceeded through organic subscription growth, strategic upsells, and bespoke advisory projects. - Complex Account Expansion: Identify, explore, and develop massive new business opportunities within your assigned book of strategic growth accounts. - End-to-End Enterprise Sales Ownership: Lead all aspects of the complex global sales cycle. This includes advanced client engagement strategies, highly tailored proposal development, and navigating rigorous corporate financial, legal, and procurement negotiations unique to Greater China’s enterprise landscape. - Win Executive Buy-in: Elevate client relationships by delivering compelling, data-driven commercial pitches directly to Executive and C-level stakeholders, cementing WGSN as an indispensable strategic partner. - Local Market Activation: Work collaboratively with the Marketing and Client Success teams to host high-touch VIP client salons, trend forums, and exclusive executive networking events in the local market to safeguard at-risk revenue and build loyalty. - Champion Operational Excellence: Act as a cross-functional influencer within a global matrix environment, working seamlessly across time zones with content, consulting, and client service teams. - 战略级大客户开拓与管理：领导并拓展大中华区最具战略价值的头部客户群体（全球化/大型企业客户），作为这些顶级客户的最终商业负责人，建立深度的、多层次的战略合作关系。 - 驱动商业与业绩爆发：制定并执行3年期的大客户增长战略。通过订阅业务的增长、战略性追加销售（Upsells）、跨部门增值服务以及定制化咨询（Consulting）项目，完成并大幅超越数百万美元级别的销售目标。 - 主导复杂销售周期：全面负责端到端（End-to-End）的复杂大客户销售周期。精通高客单价商业谈判，能熟练应对大型企业内部的财务、法务以及合规采购流程。 - 高管对话与洞察输出：深入了解客户的商业痛点、宏观行业挑战及市场趋势。向客户企业的高管及C级别（C-Level）决策者进行高水准的商业提案与演示，确立WGSN作为其“战略前瞻合作伙伴”的不可替代地位。 - 本土化深度运营：结合大中华区市场特点，协同市场部和内容团队策划并落地针对VIP客户的高规格闭门沙龙、年度趋势发布会及高管论坛，持续提升品牌在头部客户中的影响力。 - 跨国/跨部门协同：在矩阵化的国际化组织中，跨时区与全球客户服务团队、顾问团队及区域销售无缝协作，确保交付顶级的商业合作体验。 ### Skills, experience & qualifications required - 5-7 years of demonstrated success in strategic key account management, with a verifiable track record of closing and expanding high-value enterprise accounts. - A distinct strategic and "relationship builder" mindset, comfortable executing complex, multi-year contracts within highly matrixed Fortune 500 or top-tier local enterprise organizations. - Outstanding executive communication skills; articulate and highly confident in presenting to C-Level prospects. - Deep understanding of the Greater China corporate landscape (specifically procurement behaviors of large-scale tech, retail, and lifestyle brands). - Complete fluency in both Mandarin Chinese and Business English (written and spoken) is non-negotiable for internal global collaboration and external localized pitching. - A deep passion for macro-trends and our key verticals (Fashion, Consumer Tech, Beauty, Interiors, Food & Drink). - 资深大客户背景：本科及以上学历，拥有 5-7年 B2B大客户销售（Key Account Sales）或复杂商业解决方案销售经验（SaaS/信息服务/顶级咨询行业背景者优先）。 - 大客户攻坚特质与业绩：具备极强的战略大客户攻坚心态与极高的商业敏锐度，拥有成功管理和拓展数百万美元级别大客户组合的业绩。 - 卓越的沟通与提案能力：具备极强的演讲能力及高阶商务谈判技巧，能够与大型企业高管进行无障碍的战略对话。 - 双语能力：中英双语流利（必须具备出色的英语商务沟通、读写及跨国汇报能力）。 - 行业热爱与人脉：对时尚、电子消费、美妆、家居、食品与饮料（Fashion, Consumer Tech, Beauty, Interiors, Food & Drink）等行业有极高的热情与洞察力；在相关垂直领域拥有深厚的头部企业人脉资源。 - 抗压与执行力：极具韧性，有清晰的战略规划能力和强烈的团队执行力，能配合公司业务要求出差。 ### More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer. ### Our values - We Are Everywhere The future is everything, it happens everywhere. WGSN is the world-leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity, everywhere. - We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. - We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. ### Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. ### Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people. We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here. We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.