Global AI Platform Manager

Job description

Location: Zurich, Zurich, Switzerland Job ID: R0146494 Date Posted: 2026-10-15 Company Name: HITACHI ENERGY HOLDINGS LTD Profession (Job Category): Data Analytics/Business Intelligence Job Schedule: Full time Remote: No Job Description: The opportunity Lead the end-to-end operations of Hitachi Energy’s enterprise AI Platform, ensuring secure, reliable, scalable, and cost-efficient services for global business use. Partner with cross-functional teams to drive platform evolution, operational excellence, MLOps, AI security, observability, FinOps, and reusable AI capabilities, while leading a multidisciplinary global team of platform operations professionals. How you will make an impact Lead end-to-end AI Platform Operations, ensuring secure, scalable, and reliable enterprise services. Manage and develop a multidisciplinary team across platform engineering, MLOps, SRE, FinOps, security, and integration support. Own operational excellence, resource planning, workforce development, and budget accountability. Oversee AI platform services, ensuring stability, performance, scalability, and business continuity. Define and govern service catalogs, SLAs, support models, release processes, and operational controls. Drive AI Ops, MLOps, observability, monitoring, incident management, and continuous service improvement. Ensure platform security, identity governance, data protection, compliance, and policy enforcement. Lead FinOps practices, including cost optimization, capacity planning, and spend transparency. Deliver reusable platform capabilities, deployment support, and shared services for development teams. Provide strategic recommendations to leadership on platform investments, priorities, funding, risk posture, and long-term evolution. Your background 10+ years of experience in AI/ML platforms, technology operations, or enterprise-scale platform management. Proven track record in operating enterprise AI platforms, delivering service reliability, SLA compliance, and operational excellence. Strong expertise in Microsoft AI Services, cloud platforms, MLOps, SRE practices, observability, and platform reliability. Experience with FinOps, cloud cost management, capacity planning, chargeback models, and consumption optimization. Strong knowledge of platform security, identity and access management, and security-by-design principles. Proven experience managing incidents, release governance, root cause analysis, and continuous service improvement. Demonstrated leadership of multidisciplinary technology operations teams in complex global environments. Excellent stakeholder management, communication, and organizational skills, with the ability to drive end-to-end platform operations and governance. More about us We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together. Our benefit offering is tailored based on your country of employment and generally includes: Competitive salary and incentives Well-being and care Paid and unpaid leave Flexible work options Benefits that support your financial security You will receive more specific information during the recruitment process. Accessibility and reasonable accommodation Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.