Global Benefits Manager

Job description

About the role Rippling's Employer of Record (EOR) product employs people internationally and manages the entire employee lifecycle on behalf of customers. Benefits are a critical component of our EOR product i.e. providing medical, ancillary, workers compensation, and many other types of coverage. The Global Benefits Manager will own a region of countries within Rippling’s global benefits program and be fully accountable for the design, launch, management, and ongoing operation of benefits in those markets. This role is responsible for end-to-end ownership across strategy, vendor management, renewals, pricing, system configuration, customer communications, and issue resolution. This is a highly cross-functional role that partners closely with Brokers, Carriers, Product, Engineering, Payroll, Finance, Legal, Implementation, Support, and Sales to ensure benefits programs are accurate, compliant, scalable, and well-supported in the Rippling platform. The Global Benefits Manager is expected to operate with a high degree of autonomy, anticipate downstream impacts, and proactively identify risks, gaps, and improvement opportunities. What you will do Own the end-to-end benefits lifecycle for assigned countries, including strategy, plan design, launches, renewals, pricing, vendor management, and ongoing operations Lead market research and benchmarking to define competitive, compliant, and cost-effective benefit offerings in each country of ownership Independently manage broker and carrier relationships, including onboarding, contract negotiation, KYC, billing setup, and ongoing performance management Own the renewal process for assigned countries, including timeline management, pricing reviews, plan changes, approvals, and execution Partner closely with Product and Engineering on system design, configuration, enhancements, and new country launches to ensure benefits are accurately built and maintained in the Rippling platform Partner with Payroll, Finance, and Operations to ensure enrollment, billing, payments, and taxation processes are accurate and operationally sound Educate and enable internal teams, including Support, Implementation, Sales, and Customer Success, on country-specific benefits landscapes and program details Anticipate downstream impacts of changes to policies, plans, or systems and proactively identify dependencies, risks, and required follow-up actions Build and improve processes, documentation, and tooling to support scale, accuracy, and efficiency across the global benefits function What you will need 7+ years of experience in global benefits, benefits consulting, or an in-house HR or benefits function within a fast-paced organization Deep knowledge of international benefits landscapes, including health, ancillary, workers’ compensation, retirement, and statutory programs Proven ability to independently own complex workstreams from strategy through execution and ongoing management Strong project management and organizational skills with exceptional attention to detail and follow-through Demonstrated ability to operate in ambiguity, make sound judgment calls, and take action with limited guidance High degree of ownership, accountability, and persistence in driving work to completion High level of professionalism, integrity, and discretion in handling sensitive information Nice to Have Advanced proficiency in Excel or Google Sheets, including complex formulas and data analysis Experience working with HRIS and payroll platforms Experience in workers' compensation Proficiency in another language Familiarity with Salesforce, Jira, and Confluence Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role. This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below. #LI-Hybrid About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ addresses.