Global Billing Analyst

Job description

Monthly Gross Salary Starting from: €1,600 Join our team at Freshfields as a Global Billing Analyst! Be part of an international law firm where you’ll play a key role in keeping the billing cycle running smoothly—helping maintain the firm’s financial health and ensuring great client satisfaction. As a Global Billing Analyst, you’ll take ownership of one or more key areas like order processing, billing, payment collections, accounts receivable, and reporting. This is a role which involves working as part of the large global billing team, split across the firm’s Global centres. The role demands a sharp eye for detail, a good head for figures and a proactive approach to problem solving. The team work closely with other colleagues, partners, personal assistants and commercial finance. Here are additional details about the job: * Processing and managing Billing transactions, ensuring that orders, client bills, invoices, credit memos, and receipts are accurately recorded and processed in a timely manner. * Acting as a liaison between the team, PAs, Partners, and clients to address inquiries, resolve issues related to billing and payments, and maintain strong customer relationships. * Assessing the creditworthiness of clients, setting credit limits, and managing the credit approval process to mitigate financial risks. * Investigating and resolving discrepancies or disputes related to client accounts, ensuring that any issues are addressed promptly and efficiently. * Generating and analysing financial reports related to Billing processes, such as audit reports, aging reports, cash flow forecasts, and collection reports, to provide insights and support decision-making. * Ensuring that all Billing processes comply with relevant regulations and firm policies and maintaining accurate and complete documentation of transactions and communications. * Identifying opportunities to streamline and improve Billing processes, implementing best practices, and working with cross-functional teams to enhance efficiency and effectiveness. Train new team members on processes, as required. Personality requirements and skills * Fluent communication ability in English language * Confident working with numbers and able to reconcile (excellent numeracy skills) * Good knowledge of Microsoft Word and Excel * Flexibility – able to work non-standard hours, sometimes at short notice * Ability to communicate effectively with a different colleagues, specifically, partners, executive assistants, client value and others * Effective time management and organizational skills with an ability to be flexible on short notice based on demand. * Result focused and able to meet deadlines and manage expectations. * Curious mindset to spot recurring process issues and influence change and continuous improvement.