Global Business Development Representative

Job description

Job Description: The Business Development Representative (BDR) will play a key role in driving revenue growth at Kaleris by generating new business opportunities and expanding relationships with existing customers. This role is focused on both outbound and inbound sales efforts, collaborating closely with the VP of Sales and the Marketing team to execute sales activities that are tightly aligned to the company’s GTM efforts. The ideal candidate will be results-driven, proactive, and eager to contribute to the overall sales strategy by identifying new logos and uncovering upsell opportunities within our current customer base. Ideal Candidate Profile A proactive individual who thrives in a dynamic, high-growth environment and enjoys taking the initiative to open new doors. Comfortable working across departments, particularly in partnership with marketing, customer success management (CSM), and sales, to ensure successful campaign execution. A strong, customer-oriented communicator with a knack for identifying customer pain points and connecting them with solutions that can address the challenges they face. Key Responsibilities Outbound Sales: Proactively reach out to potential clients and existing customers to identify new sales opportunities, focusing on both expansion and new logo acquisition. Inbound Sales: Follow-up on prospects originated through inbound inquiries and outbound GTM campaigns, nurture and develop prospect interest, convert to Sales Qualified Leads (SQL), and coordinate an organized hand-off of the SQL to Sales. Lead Generation: Work with the Marketing team to execute campaigns that target high-priority growth segments, using strategic outreach to develop leads. Customer Engagement: Engage current customers to explore opportunities for upsell , cross-sell, and further account penetration based on Kaleris ’ solutions. Collaboration: Partner with the sales and marketing teams to ensure alignment on campaign priorities, lead management, and sales goals. Pipeline Management: Manage and track progress against key sales metrics, maintaining a healthy pipeline of opportunities and ensuring timely follow-up. Discovery Calls: Conduct discovery conversations to qualify prospects, uncovering their business challenges and aligning Kaleris ’ solutions with their needs. Campaign Execution: Actively participate in the planning and execution of marketing campaigns designed to target specific industry verticals or customer pain points. Sales Tools: Utilize CRM and sales enablement tools to manage leads, document activities, and report on progress to the VP of Sales and other stakeholders. Market Research: Stay informed about industry trends, market conditions, and competitor activity to inform outreach strategies and messaging. Account Management: Manage assigned customer accounts, providing consistent touch points and talking with customers about add-on products and new capabilities. Key Qualifications 1–3 years of experience in enterprise sales, business development, or demand generation, preferably in a B2B software or technology environment. Familiarity with the APAC port, terminal, or logistics industry is a strong plus. Requirements Proven inside sales experience with a track record of over-achieving quota. Strong communication and interpersonal skills, with the ability to effectively engage potential customers. Proven experience in outbound sales, including cold calling, email outreach, and social selling. Strong phone presence and experience dialing dozens of calls per day. Proficient with corporate productivity and web presentation tools. Experience with CRM tools (e.g., Salesforce) and proficiency in managing sales pipelines. Excellent verbal and written communications skills. Strong listening and presentation skills. Ability to multi-task, prioritize, and manage time effectively. Bilingual in English and Spanish preferred. Proficiency in a regional language (Bahasa, Vietnamese, or Thai) is a strong plus. Must be based in the APAC region (e.g., Hong Kong, Manila, or equivalent); ability to work independently in a remote/regionally distributed environment required. Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.