Global Head of Legal Operations

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The location for this position can be Basel, Switzerland or South San Francisco, US. Depending on the selected candidate, we are open to considering other Roche locations across Europe and Americas (North & Central) . Please note that fully remote working is not an option for this role. Are you ready to shape the future of legal operations for a global healthcare leader? As our Global Head of Legal Operations , you will join our Legal & Compliance strategy & operations team to lead, transform, and scale our global operations function supporting over 700 legal professionals worldwide. You will play a pivotal role in architecting a tech-augmented delivery model, advancing our digital capabilities, and driving our long-term strategy to empower our teams and deliver exceptional business value. The Opportunity Define and execute the multi-year global legal operations strategy to drive efficiency, mitigate risk, and support the achievement of our 2030 Data & Digital Ambitions. Establish and steer a global service delivery model, strategically integrating internal teams, legal service hubs, alternative legal service providers (ALSPs), and panel firms. Architect our global legal systems and data framework, enforcing single sources of truth across systems of record and engagement. Oversee a global legal knowledge strategy that transforms advice and playbooks into structured data assets accessible to teams and automated AI solutions. Deploy AI-powered, agentic self-service tools within core business systems to embed automated legal guardrails for routine tasks. Establish operational KPIs and real-time analytics to monitor emerging risks, streamline contract cycle times, and turn legal data into strategic business intelligence. Champion change leadership and a culture of innovation, empowering legal professionals through modern ways of working and collaborative decision-making. Who You Are You bring 10+ years of progressive leadership in legal operations within a large, matrixed multinational organization, with a proven track record of driving operating model transformations. You possess expertise in enterprise legal data architecture, generative AI/LLM frameworks, and driving large-scale digital adoption. You are an influential, visionary change leader who excels at upskilling multidisciplinary teams and shifting culture toward agility and tech fluency. You demonstrate deep executive presence, with the ability to communicate strategic narratives and operational insights effectively to executive committees and C-suite stakeholders. You hold a Bachelor’s degree in Business, Finance, Law, Information Technology, or a related field (advanced degrees or certifications in Legal Operations or Change Management are a plus). We look forward to your application! Where pay transparency applies, details are provided based on the primary posting location. For this role, the primary location is Basel. If you are interested in additional locations where the role may be available, we will provide the relevant compensation details later in the hiring process. Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.