Global Head of Payroll

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands. At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We’re empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. As the Head of Payroll, you will play a critical leadership role in overseeing a complex, multi‑jurisdictional payroll environment, ensuring consistent, compliant, and timely payroll delivery across multiple countries, entities, and systems. This role is responsible for establishing global payroll governance, managing statutory and tax compliance, strengthening financial and audit controls, and leading regional payroll teams. By providing strategic oversight, operational excellence, and strong stakeholder leadership, the Global Payroll Manager ensures payroll is not only a transactional function, but a trusted, well‑governed global service that supports our people, our growth, and our risk obligations. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: Global Payroll Governance & Oversight Provide overall ownership and governance of payroll operations across multiple jurisdictions, entities, payroll systems, and service delivery models. Oversee the review and sign‑off of accurate, complete, and timely payroll processing across all regions, ensuring consistency of standards, controls, and outcomes. Ensure payroll activities align with internal policies, global operating frameworks, and financial control requirements. Leadership & Global Team Management Lead, mentor, and develop regional and functional payroll teams, including Payroll Managers, Specialists, Analysts, and Coordinators across multiple locations. Establish clear roles, responsibilities, and accountability frameworks to support effective delivery in a multi‑country environment. Drive performance management, succession planning, knowledge transfer, and capability uplift within the global payroll function. Compliance, Risk & Regulatory Management Maintain oversight of payroll compliance across all jurisdictions, ensuring adherence to country‑specific tax, statutory, and employment regulations. Partner with internal stakeholders and external advisors to monitor legislative changes and assess the impact on payroll processes and systems. Own payroll risk management, including control design, segregation of duties, maker‑checker frameworks, and compliance assurance. Financial Controls, Reporting & Assurance Ensure robust payroll controls, reconciliations, and sign‑off frameworks are embedded and consistently applied across all payrolls. Oversee payroll‑related reporting, including statutory submissions, management reporting, cost analysis, and payroll‑to‑GL integrity. Provide leadership in internal and external audits, coordinating audit requests, reviewing outcomes, and driving remediation actions where required. Systems, Data & Process Optimisation Own the global payroll systems landscape, partnering with HRIS, Finance, and Technology teams to ensure effective integration, data accuracy, and scalability. Drive continuous improvement initiatives to simplify, standardise, and automate payroll processes, reducing manual intervention and operational risk. Ensure payroll data security, confidentiality, and compliance with data protection and information‑security requirements across all regions. Stakeholder & Employee Experience Enablement Act as the senior escalation point for complex payroll, tax, and cross‑border matters, working closely with HR, Finance, and external providers to resolve issues. Set service standards for payroll‑related employee support, ensuring timely, accurate, and professional resolution of payroll‑related enquiries. Build strong working relationships with key stakeholders to ensure payroll supports broader organisational objectives and workforce strategy. Tax, Benefits & Third‑Party Coordination Provide strategic oversight of payroll‑related tax and benefits administration, ensuring accurate integration into payroll calculations across jurisdictions. Manage relationships with external payroll vendors, tax authorities, and benefit providers to ensure service delivery, compliance, and payment accuracy. Oversee the timely and accurate execution of payroll‑related payments and filings, in line with global approval and authorisation frameworks. This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: Clear, confident communication (written and verbal), and the ability to breakdown complex ideas A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals Strong organisational skills and the ability to manage multiple projects without dropping the ball Exceptional attention to detail and a commitment to high‑quality work Adaptability – you stay sharp, productive and positive in fast‑moving environments A Bachelor’s degree in Accounting, Finance, Business Administration, or a related discipline is required; a postgraduate qualification (such as an MBA, Postgraduate Diploma, or equivalent business or finance qualification) is strongly preferred. Professional payroll or finance certifications (e.g. CPP, CIPP, CIPP‑E, Global Payroll certifications) would be an added advantage. 8–10+ years of progressive payroll experience, with at least 5 years in a senior, regional, or global payroll leadership role overseeing multi‑country payroll operations. Demonstrated experience managing large‑scale, multi‑jurisdictional and multi‑entity payrolls, with a strong understanding of diverse statutory, tax, and regulatory frameworks. Proven track record of leading and developing distributed payroll teams, including setting global standards, driving accountability, and building capability across regions. Strong experience working with enterprise payroll and HRIS platforms (such as Payspace, Workday, ADP, or equivalent), including oversight of HR‑payroll‑finance integrations and payroll system optimisation. Solid background in payroll governance, risk management, and financial controls, including audit support, reconciliations, and SOX‑aligned or regulated environments. Advanced analytical and problem‑solving skills, with experience interpreting payroll data to identify risks, trends, and improvement opportunities at scale. Ability to operate confidently in complex, fast‑paced, and changing environments, managing multiple payroll cycles, priorities, and stakeholders simultaneously. Strong written and verbal communication skills, with the ability to engage effectively with senior stakeholders on technical and strategic payroll matters. High attention to detail combined with the ability to think strategically and globally, beyond day‑to‑day payroll processing. Strong working knowledge of advanced Excel, payroll reporting, and data analysis tools. Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Exposure to global ERP or finance systems (such as Microsoft Dynamics Business Central or similar), with an understanding of payroll‑to‑general‑ledger integration and financial reporting requirements. Experience managing multi‑currency payroll environments, including awareness of foreign exchange considerations, cross‑border payments, and regional banking complexities. Demonstrated involvement in building, mentoring, or coaching payroll teams, particularly within regional or global structures, to drive consistency, capability, and succession. Experience working with or managing external payroll vendors and in‑country partners across multiple jurisdictions. Participation in payroll transformation initiatives, such as system implementations, migrations, or the establishment of shared‑service or centre‑of‑excellence models. Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters . Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back . Our Employee Assistance Programme offers resources for you and your family. Group Life Cover Funeral Fund Benefit Income Continuation Benefit Medical Aid Subsidy Retirement Annuity Subsidy Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!