Global Head Risk and Insurance

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better. About the role We are looking for a Global Head of Risk & Insurance to join our Zurich-based team. Reporting directly to the gategroup Chief Legal Officer, the role manages group-wide enterprise risks and non-life insurance programs, including developing and implementing the company’s strategic vision for risk and insurance management. Main Duties and Responsibilities Enterprise Risk Management (ERM) Develop and implement the risk management strategy for gategroup globally, aligning it with regional and functional goals. Lead innovation, governance and management for gategroup’s corporate Enterprise Risk Management (ERM) system to promote risk-informed business decisions and to support the achievement of strategic objectives. Identify, assess, and mitigate strategic and dominant operational risks together with functional risk owners and with the Corporate Risk Council. Update and report enterprise risks to designated gategroup management and board committees. Develop and adapt ERM tools, practices, and policies in compliance with applicable regulations, rating agency standards, and gategroup’s strategic imperatives. Insurance Management Lead the corporate insurance team and provide functional and process leadership for risk, insurance and claims management throughout the group. Protect company assets and liabilities by optimising risk transfer and managing the global insurance portfolio. Procure and periodically renew group-wide non-life insurance programs and other relevant insurance products where global protection is required or adds value. Maintain marketable risk quality in all lines of insurance through appropriate training, risk engineering and loss control programs. Oversee the investigation and resolution of claims, ensuring proper documentation and tracking of future financial liabilities. Serve as the primary operational contact for insurers, reinsurers, underwriters, and external brokers. Optimise insurance management processes, including annual renewal, value collection, claims handling and insurance cost allocation. Report selected insurance performance data and process performance indicators for presentation on the corporate gateperform platform. Contribute risk and insurance expertise in cross-functional projects such as contract review, M&A due diligence and guideline development. Core Competencies and Requirements Education Bachelor’s degree in finance, business, economics, statistics or law. Professional certification in Risk Management. Work Experience Minimum 10 years’ experience in the international insurance and risk management industry. At least 5 years’ experience in leading & developing enterprise risk management and/or insurance management teams within a complex global matrix environment. Technical / Language Skills Expertise in risk-informed decision-making capabilities, effectively evaluating information from multiple sources and committing to action in complex and ambiguous situations. Expertise in insurance policy forms and in contract analysis. Experience with Microsoft Office apps, particularly strong Excel skills. Excellent communication and presentation skills, with the ability to convey complex risk topics clearly and effectively to senior management and diverse stakeholder groups. Expertise in integrating AI into various business processes, enhancing efficiency, and fostering a culture of data-driven innovation. Excellent verbal and written communication skills in English and German; additional languages a plus. Core Competencies Required Strategic Enterprise & Risk Thinking – Applies holistic, forward-looking and risk-informed thinking to anticipate challenges, navigate ambiguity and enable sound enterprise-wide business decisions. Results & Accountability Leadership – Takes active ownership, sets clear priorities and drives execution to deliver measurable risk, insurance and business outcomes. Executive Influence & Stakeholder Partnership – Builds trusted relationships and communicates complex topics with clarity and impact to influence senior leaders and diverse stakeholders. OneTeam Leadership & Talent Development – Builds high-performing teams, develops talent and fosters collaboration across functions and regions to achieve shared objectives. Transformation & Continuous Improvement – Champions change and leverages data, technology and AI to continuously improve risk and insurance processes, capabilities and efficiency. If you want to be part of a team that helps make travel and culinary memories, join us!