Global Manager, Recruiting Operations and Coordination

Job description

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW The Head of Recruiting Coordination joins Harvey's Talent team to lead and scale the recruiting coordination function across the company's global offices. The team's mission is to deliver an exceptional candidate experience while driving operational efficiency throughout the interview lifecycle. This role owns the strategy and execution for recruiting coordination programs, automation initiatives, and process improvement that enable Harvey to hire world-class talent at the pace a hypergrowth AI company demands. They partner directly with recruiting leadership, People Operations, and systems teams to architect scalable workflows that maintain a high-quality bar as the organization grows. It is a rare opportunity to build and lead a coordination function at a company redefining an industry through AI. WHAT YOU'LL DO - Lead, mentor, and manage a team of recruiting coordinators across multiple offices, setting standards for candidate experience, interview logistics, and operational excellence. - Own internal recruiting programs including interviewer enablement, onboarding for new interviewers, and coordination training. - Own Tier 1 operational backlog, including things like creating and closing job requisitions, ATS data upkeep, interview plan maintenance, etc. - Design and implement process improvements within tier one operations that reduce friction for recruiters, hiring managers, and candidates - Partner with Recruiting Operations on ATS architecture, workflow optimization, and data integrity to support hiring at scale. - Develop and maintain metrics and dashboards that track coordination team performance, candidate experience, and process efficiency. - Serve as an escalation point for scheduling and coordination issues, ensuring a consistently high-quality candidate and interviewer experience WHAT YOU HAVE - 5–8+ years of experience in recruiting operations or coordination, with progressive team management responsibility. - Demonstrated success building and managing a coordination team in a high-growth, fast-paced environment. - Deep expertise in ATS platforms (e.g., Ashby, Greenhouse, Lever) and workflow automation tools. - Strong analytical mindset with the ability to use data to drive process improvements and inform stakeholder decisions. - Excellent cross-functional communication skills and the ability to influence without authority across recruiting, People Operations, and hiring manager stakeholders. COMPENSATION $180,000- $220,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-DB1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai