Global Market Access (GMA) Project Manager

Job description

The Global Market Access (GMA) Project Manager is responsible for managing complex regulatory compliance and market access projects for customers seeking to place products in global markets. This role serves as the primary customer contact and project coordinator, ensuring effective communication, timely execution, and successful delivery of regulatory approvals and certifications. The ideal candidate possesses exceptional project management skills, outstanding written and verbal communication abilities, and a proven ability to manage multiple cross-functional projects simultaneously. This individual will collaborate closely with customers, regulatory authorities, engineering teams, testing laboratories, and global partners to develop and execute market access strategies that support business objectives and customer expectations. Global Market Access (GMA) Project Manager Duties Include but are not Limited to the Following: Project Management Lead and manage multiple global regulatory compliance and market access projects from initiation through completion. Develop project plans, timelines, milestones, risk assessments, and resource requirements. Monitor project performance and proactively identify and mitigate risks, delays, and roadblocks. Coordinate project activities across internal departments and external stakeholders. Maintain accurate project documentation, status reports, and customer updates. Drive accountability among team members and stakeholders to achieve project objectives and deadlines. Facilitate project meetings and provide clear action items and follow-up communications. Customer Communication & Relationship Management Serve as the primary point of contact for customers throughout the project lifecycle. Deliver regular project status updates and executive-level summaries. Build strong customer relationships through initiative-taking communication and exceptional service. Manage customer expectations regarding schedules, deliverables, costs, and regulatory requirements. Address escalations professionally and develop solutions to customer concerns. Reduce communication inefficiencies by implementing structured project tracking and documentation processes. Global Market Access & Regulatory Support Coordinate market access activities for products seeking approval in global markets. Review product information and identify applicable regulations, standards, and certification requirements. Collaborate with regulatory authorities, certification bodies, laboratories, and in-country representatives as needed. Support certification and approval strategies for wireless, EMC, safety, energy efficiency, telecom, and other regulatory requirements. Track regulatory changes and communicate potential impacts to customers and internal teams. Assist in developing market entry strategies for new products and technologies. Cross-Functional Collaboration Collaborate closely with engineering, laboratory operations, sales, business development, and regulatory teams. Coordinate technical reviews and facilitate resolution of compliance-related challenges. Support quotation reviews and identify additional global market access opportunities. Contribute to process improvements that enhance project execution, customer experience, and operational efficiency. Basic Minimum Education Qualifications : Bachelor’s Degree with Project Management and/or minimum 3 years of Project Management experience. Basic Minimum Work Requirements : Minimum 3-5+ years of project management experience, preferably within regulatory compliance, certification, testing, telecommunications, electronics, consumer products, or related industries. Minimum of 2 years of experience pertaining to the telecommunications industry desired. Project management experience required. MS Office knowledge. Knowledge and experience with telecommunications network technologies, protocols, and operations. Strong understanding of product compliance, certification, or regulatory approval processes is preferred. Experience with Global Market Access, regulatory compliance, certification programs, or conformity assessment processes. Knowledge of wireless, EMC, electrical safety, telecom, RF, or product certification requirements. Experience of working with international regulatory agencies and certification bodies. Authorization to work in the United States indefinitely without restriction or sponsorship. The Ideal Candidate Possesses the Following: Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment. Excellent written, verbal, and presentation communication skills. Proven ability to communicate effectively with customers, executives, technical teams, and external agencies. Strong organizational skills and attention to detail. Experience utilizing project management tools and tracking systems. Proficiency with Microsoft Office Suite including Outlook, Excel, PowerPoint, and Teams. Position is full-time working Monday - Friday, 8:00am - 5:00pm, and additional hours as needed. Candidates currently living within a commutable distance to Plano, TX are encouraged to apply. Compensation: $90,000 - $95,000 Excellent full-time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays #LI-JM1 Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.