Global Payments SQA Lead- Quality Engineer

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability. LOB Description: Results-driven QA professional with 5+ years of experience in treasury, payments, and transaction services. Proven ability to support parallel initiatives and deliver high-quality testing solutions within Agile development environments. Strong expertise in requirements analysis, data mapping, data validation, and integration testing, with a focus on data integrity and quality. Experienced in performing system and data analysis aligned to business needs, including integration testing and data quality validation. Demonstrated ability to create comprehensive test plans, scripts, and artifacts across all test phases. Skilled in identifying, documenting, and resolving data quality and integrity issues. Proficient in analyzing and validating DDCT mappings, workflows/sessions, and middleware jobs/processes while ensuring adherence to defined standards. LOB Responsibilities: Lead testing activities across treasury and payment systems, ensuring high data quality and integrity across integrated platforms. Develop and execute comprehensive test plans, test cases, and scripts across functional, integration, and component testing phases; collaborate with teams for end-to-end (E2E) validation. Perform detailed data analysis and validation using complex SQL queries across multiple systems. Validate XML/JSON payloads and API integrations, ensuring compliance with business and banking standards. Analyze and test mappings, workflows, and middleware processes to ensure accurate data transformation. Contribute to automation frameworks using Java, Selenium, and Cucumber to improve test efficiency. Participate in CI/CD pipelines and support continuous integration and deployment in Agile environments. Identify, document, and resolve data quality and integrity issues through root cause analysis. Collaborate with business stakeholders and technical teams to ensure clarity of requirements and adequate test coverage. Develop reusable solutions and support shared services initiatives to improve productivity and quality. Utilize UNIX scripting and regular expressions (RegEx) for data parsing, validation, and transformation. Drive a shared services strategy and foster a performance-driven culture. Contribute to automation, root cause analysis, and development of shared/common solutions. Demonstrate strong verbal and written communication skills across technical and non-technical audiences. Exhibit analytical thinking, attention to detail, problem solving, and leadership capabilities. Operate effectively in a highly Agile CI/CD environment. Mentor team members and promote QA and automation best practices aligned to enterprise standards. Drive innovation through scalable automation and continuous improvement initiatives. Leadership & Program-Level Responsibilities Define and execute a unified quality strategy aligned with modernization objectives. Lead cross-team test planning and execution across multiple Agile teams. Drive end-to-end collaboration across integration, business, and product partners. Establish quality governance standards, metrics, and quality gates. Own tooling and automation strategy to improve coverage and reduce manual effort. Provide transparency on quality health, risks, and release readiness. Ensure sustained ownership and domain expertise across a large modernization program. Maintain continuity and consistency across releases through stable leadership and aligned processes. Responsibilities: Creates and optimizes test processes including defect management and reporting Creates and optimizes test automation frameworks and use of test automation tools Leads test planning for complex features that span across the platform or multiple teams Creates a test automation strategy across the application stack (UI, API, and Backend, etc.) Ensures alignment and sign off for test cases from business and other stakeholders Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance Designs test data and ensure data compliance requirements are met on all levels of test environments Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Required Qualifications: Bachelor’s degree in a technical field Strong understanding of system design and microservices architecture Knowledge of Test-Driven Development (TDD) and unit testing frameworks (Cucumber, JUnit, Litmus) Relevant IT experience in Agile environments, preferably within the financial domain Strong experience in Java, web services, and SQL/PLSQL (Oracle) Strong knowledge of XML and JSON within API and microservices implementations at scale Advanced SQL skills with the ability to write complex cross-system queries Experience with UNIX, shell scripting, and regular expressions (RegEx) Strong experience (3+ years) in parsing and generating data/files, banking standards, XML, and XPath Hands-on experience with tools such as Eclipse/NetBeans, TestNG, Selenium, Cucumber, Litmus, Bitbucket (or similar version control tools), and web services testing tools Strong analytical, troubleshooting, debugging, and triaging skills Ability to learn quickly and adapt, applying prior experience to new challenges Desired Qualifications: Exposure to cloud technologies and containerization Skills: Analytical Thinking Business Acumen Influence Technical Strategy Development Test Engineering Automation Collaboration Solution Delivery Process Solution Design Stakeholder Management Agile Practices Application Development Architecture DevOps Practices User Experience Design Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $98,000.00 - $141,600.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.