Global People Operations Lead

Job description

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility. You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected. The role: As the People Ops Lead for Coram AI's India office, you will be the on-the-ground person for all things people, office, and administration. You will own the full employee lifecycle in India, manage office administration and vendor relationships, ensure compliance with Indian labor laws, and create a workplace culture that reflects Coram's values. This role is ideal for someone who is resourceful, hands-on, and thrives in ambiguity-someone who can set up processes where none exist and keep a growing office running smoothly. Responsibilities: - Own the full employee lifecycle in India: onboarding, documentation, performance support, offboarding - Serve as the primary HR point of contact for India-based employees, handling day-to-day people queries and employee relations matters - Partner with US HR leadership to ensure consistency in company policies while adapting for Indian labor law and local norms - Manage performance review cycles, support managers with coaching and documentation, and handle PIPs and exits professionally - Ensure compliance with Indian employment laws including Shops & Establishment Act, PF, ESI, gratuity, and other applicable regulations - Maintain accurate employee records and manage HRIS data for the India team - Manage all aspects of India office operations: facilities, supplies, vendors, maintenance, and workplace experience - Own vendor relationships (cleaning, security, internet, catering, equipment) and negotiate contracts - Coordinate office logistics for events, team gatherings, and visiting US-based team members - Manage office budgets and track expenses, partnering with Finance on cost reporting - Handle asset management: laptops, equipment procurement, inventory tracking - Ensure the office is a productive, well-maintained, and welcoming environment - Partner with our payroll provider/PEO to ensure accurate and timely payroll processing - Own statutory compliance: PF, ESI, professional tax, gratuity, labor welfare fund, and related filings - Manage benefits administration including health insurance, leave policies, and any India-specific perks - Coordinate with external legal counsel on employment contracts, NDAs, and any labor-related matters - Support audit and compliance requirements as the India team scales - Champion Coram's culture in the India office -- bridge the US and India teams so it feels like one company - Plan and execute engagement initiatives: team events, celebrations, wellness programs - Own internal communications for the India office in partnership with US leadership - Support recruiting coordination for India roles, including interview scheduling, offer letters, and candidate experience Skills and qualifications: - Experience in People Ops, HR, or Office Administration, with at least 2 years in a management or standalone HR role - Bachelor's degree required; MBA or postgraduate diploma in HR preferred - Strong working knowledge of Indian labor and employment law (PF, ESI, Shops & Establishment, gratuity, etc.) - Hands-on experience managing office administration and vendor operations - Experience with employee relations, performance management, and end-to-end employee lifecycle - Comfortable working across time zones with US-based leadership (some overlap with US Pacific hours expected ) - Strong judgment, discretion, and ability to handle sensitive situations professionally - Resilient in challenging and fast-paced environments - Exceptional written and verbal communication skills in English, with the ability to influence at all levels - Ability to work in an onsite environment What we offer: - Competitive compensation package - 100% Employer-paid medical insurance for you and your loved ones - Flexible paid time off and paid holidays - Equity in a rapidly growing company - Referral bonuses - The latest Apple products and unlimited tech stack (Claude Cowork, Perplexity Computer, Nooks, Clay, Instantly, etc.) We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness. Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.