Global S&OP Manager

Job description

Sinclair is Hiring! Join Our Team as Global S&OP Manager 🚀 We are currently recruiting for Global S&OP Manager at our office in China . As the Global S&OP Manager at Sinclair Pharma, you will own the end‑to‑end Global Sales & Operations Planning (S&OP) process for the worldwide aesthetic and medical‑device supply chain. You are responsible for designing, rolling out, and continuously improving the S&OP governance framework, standard processes and related SOPs. You will drive alignment across sales, marketing, demand planning, production, procurement, logistics, finance and regional market teams to balance global demand, supply capacity, inventory and financial targets. You will act as subject‑matter expert for global demand‑supply balancing, inventory optimization, scenario planning, and cross‑functional coordination covering Europe, Asia, Africa, Latin America and the Middle East, to support reliable product supply and working‑capital improvement. The ideal candidate will have: 5‑8 years progressive experience in S&OP, demand‑supply planning in global multinational environment. Direct working experience in pharmaceutical / medical device / aesthetic industry is required. Hands‑on experience in building S&OP process framework, drafting SOPs, rolling‑out S&OP governance across multi‑region organizations. Solid track‑record of cross‑functional facilitation, running S&OP review meetings and driving action‑item closure. This role is reporting to: Global Supply Chain Director Location: Shanghai China About Sinclair Founded in 1971, Sinclair is a global medical aesthetics organisation, that delivers an extensive product range. With an in-house commercial infrastructure, including manufacturing and a network of distributors in leading global markets, our products are sold in 55 countries worldwide. This is a great time to join Sinclair as we continue to increase our product range and expand into new markets and territories. Sinclair Values: ✅ Act with Integrity Consistently doing the right thing even when it’s the hard choice; 100% Compliance with all rules, standard operating procedures and guidelines ✅ Results-Driven Make a business impact in all you do, whether sales, efficiency, operational excellence; it should make a meaningful impact ✅ Innovation-Centered Redefining Aesthetics, we must be pioneering in how we do business; this can be in products, in service models, or strategy ✅ Own It! Be Accountable for your decisions, actions and consequences; Be Reliable to your customers and colleagues What You'll Be Doing: S&OP Process Governance, System & Framework Establishment Design, streamline and continuously optimise the end‑to‑end global S&OP process, build the overall institutional framework, formulate relevant SOPs, meeting rhythms, role‑responsibility matrix and control mechanisms for global and regional S&OP activities. Drive process roll‑out across all regions; identify process gaps, design preventive and corrective measures, and conduct process training for cross‑functional stakeholders. Own S&OP meeting cadence: run monthly global S&OP executive review, pre‑S&OP working sessions, demand review, supply review and reconciliation meetings; prepare meeting agendas, materials, track action items and ensure closure. Establish and maintain S&OP‑related master data standards (demand master data, product segmentation, inventory policy parameters, forecast attribute definitions), collaborate with IT to embed S&OP logic in ERP / planning systems. Demand‑Supply Balancing & Global S&OP Execution Lead the integration of bottom‑up regional sales demand input and top‑down business targets; facilitate consensus demand forecast across sales, marketing and finance. Evaluate global supply constraints including production capacity, raw‑material availability, manufacturing lead‑time, logistics bottlenecks and warehouse capacity; conduct supply feasibility assessment against consensus demand. Conduct scenario‑based what‑if analysis for new product launches, promotion plans, seasonality, supply disruptions, material shortages and long‑haul logistics lead‑time changes. Resolve global demand‑supply mismatches; drive allocation decisions for constrained products, align with regional stakeholders on order fulfilment priority. Inventory & Working‑Capital Optimization Define global inventory policy framework including safety‑stock targets, min‑max parameters, slow‑moving / short‑expiry inventory management rules aligned with financial KPIs. Monitor global inventory health, ageing stock, shelf‑life risk and OTIF performance via S&OP review; push relevant teams to take mitigation actions for excess and at‑risk inventory. Bridge S&OP output with finance planning: align forecast, inventory projection, COGS and working‑capital assumptions, support annual supply‑chain budget rolling forecast. Performance Monitoring, Reporting & Continuous Improvement Build S&OP KPI dashboard covering forecast accuracy, bias, inventory turnover, service‑level / OTIF, working capital, constraint‑order backlog. Analyse root‑causes for forecast deviation, supply shortfall and inventory exceptions; drive continuous improvement initiatives for demand planning, supply responsiveness and cross‑functional collaboration. Conduct periodic internal S&OP health assessment; identify process loopholes, update institutional framework and SOPs accordingly. Cross‑Functional & Regional Stakeholder Coordination Act as core S&OP facilitator between global supply chain, regional commercial / sales & marketing, production, procurement, logistics, finance, QA/RA and local market subsidiaries. Drive alignment on new‑product introduction (NPI) supply readiness, end‑of‑life product phase‑out planning within S&OP cycles. Escalate material shortages, capacity bottlenecks and major demand‑supply risks to Global Supply Chain Director and senior leadership with recommended resolution options. Your skills and experience Education Bachelor’s degree in Supply Chain Management, Operations Management, International Business, Logistics or a related field; MBA is preferred. Experience 5‑8 years progressive experience in S&OP, demand‑supply planning in global multinational environment. Direct working experience in pharmaceutical / medical device / aesthetic industry is required. Hands‑on experience in building S&OP process framework, drafting SOPs, rolling‑out S&OP governance across multi‑region organizations. Solid track‑record of cross‑functional facilitation, running S&OP review meetings and driving action‑item closure. Technical Knowledge Expert knowledge of full‑cycle S&OP methodology: demand review, supply review, reconciliation, executive S&OP. Deep understanding of forecasting techniques, inventory optimization, scenario planning and working‑capital management. Familiar with global medical‑device supply‑chain characteristics including batch production, shelf‑life / expiry management, NPI and product phase‑out. Practical experience with ERP & planning systems (SAP IBP / APO, Oracle or equivalent S&OP planning tools). Strong capability to build KPI dashboards and analyse forecast accuracy, inventory and service‑level metrics. Language & Soft Skills Fluent in English (written & spoken). Excellent process‑design capability, systematic thinking and attention to detail. Outstanding cross‑functional influencing, facilitation and conflict‑resolution skills; able to drive alignment without direct authority. Strong problem‑solving and root‑cause analysis capability. Ability to operate in fast‑paced, multi‑cultural global environment, manage multiple competing priorities. We have a real focus on developing our people, and by fostering an entrepreneurial culture, we encourage flexibility, accountability and autonomy. The company is full of opportunity for those who wish to grasp it. Our people thrive on engagement, development and a varied workload. You will often be included in projects that require you to collaborate cross-functionally. This is an exciting opportunity to join a successful company, with big ambitions for the future. If this sounds like you and you meet the requirements, please apply, we would love to hear from you. Please note if we receive a high volume of applications, we may close the role before the closing date noted. By making this application you give consent for personal information to be used in automated decision-making processes relating to key job requirements which are stated in this ad. Sinclair does not accept speculative or unsolicited CVs from Recruitment Agencies. Any unsolicited CVs received will be treated as property of Sinclair and Terms & Conditions associated with the use of such CVs will be considered null and void