Global Sales Operations Lead

Job description

**Who We Are.** Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. **Let's talk about the cool stuff you will do at Axi!** We are looking for a commercially minded **Global Sales Operations Lead** to help improve sales performance, streamline operations and support business growth at Axi. Working closely with our Global Head of Sales, you will play an important role in providing meaningful sales insights, improving processes and ensuring key commercial initiatives are effectively coordinated and executed. Beyond traditional Sales Operations, you will also have opportunities to support new market exploration and commercial projects, combining analytical thinking with practical business experience.This is an exciting opportunity for someone who enjoys working with data, understands how sales teams operate and wants to contribute to broader commercial decisions. **Your EDGE Assignment/You Will** - Monitor and analyse sales performance, tracking key KPIs, trends and opportunities for improvement. - Prepare regular sales reports, dashboards and performance updates to support leadership decision-making. - Help establish consistent sales reporting standards, processes and performance measurements. - Work closely with sales teams to understand operational challenges and identify opportunities to improve efficiency and effectiveness. - Coordinate and follow up on key sales initiatives, ensuring agreed actions and timelines are progressing. - Support commercial projects, including researching and evaluating potential new market opportunities. - Assist in planning and coordinating small-scale market tests to assess customer demand, acquisition channels and commercial potential. - Analyse results from commercial initiatives and provide insights and recommendations to support business decisions. - Collaborate with Marketing, Payments, Finance, Compliance and other teams to support sales activities and business initiatives. - Identify opportunities to simplify workflows, improve reporting accuracy and enhance sales productivity. - Undertake additional projects and responsibilities to support the evolving needs of the business. **Are you the one?** - **5–8 years of relevant experience** in Sales Operations, Commercial Operations, Sales Analysis, Business Development or a related function. - A good understanding of sales processes, performance management and commercial operations. - Strong analytical skills with experience working with sales data, KPIs and reporting dashboards. - Commercial awareness, with the ability to interpret performance trends and identify opportunities for improvement. - Some hands-on exposure to sales, business development, commercial projects or market expansion would be advantageous. - Comfortable working with different stakeholders and coordinating initiatives across teams. - Proficient in Excel, CRM systems and reporting tools; experience with Power BI, Tableau or AI-assisted analytical tools is a plus. - Strong organisational skills with the ability to manage multiple priorities and follow through on action items. - Experience in fintech, online trading, financial services or other sales-driven industries would be advantageous but is not essential. - A proactive and resourceful individual who enjoys solving problems and improving the way things work. - Clear communication skills, with the ability to present insights and recommendations in a simple, practical manner. **Axi's bag of delights** - Competitive and attractive compensation. - Extensive learning opportunities, such as professional training and certifications and soft skills development. - 20 annual leave days per year. - 5 paid study leave days per year. - 1 paid volunteer day per year. - Health and Dental Insurance (self + option to include dependents). **Axi's interview journey** - Talent Acquisition Interview (45 mins) - Hiring Manager Interview (60 mins) - Finance Technical Interview (60 mins) - Stakeholder / Cross-functional Interview (60 mins) Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment of any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritize creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.