Global Salesforce Administrator

Job description

**Contract Salesforce Administrator** **Location:** Remote / Hybrid / On-site (as applicable) **Contract Length:** 3–6 months, with possibility of extension **Hours:** 30-40 hrs **Why Jump?** Jump is transforming how wealth management and financial professionals operate. Our AI platform automates workflows, enhances client communication, and integrates across the complex tool stacks used by RIAs, BDs, and FinServ teams. From tax workflows to investment communications to compliance-ready client summaries, Jump is redefining how advisory teams deliver service at scale. We’re expanding rapidly across wealthtech, insurance, and broader financial services, and our GTM organization needs a technical operator who can build the systems, data flows, and automations behind that growth. Jump is a small, high-leverage, talent-dense team headquartered in Utah with a distributed workforce. We move fast, solve hard problems, and care deeply about building AI systems that are secure, compliant, and immediately useful. We value clarity, ownership, and execution. If you want to work at the intersection of AI, product, GTM systems, and internal tooling, this is a rare opportunity to help shape the foundation of a category-defining company. **About the Role** We’re looking for a skilled **Contract Salesforce Administrator** to support the ongoing management, optimization, and evolution of our Salesforce environment. This role is critical to enabling our go-to-market teams as we scale and requires someone who can operate independently, move quickly, and translate business needs into reliable, well-designed Salesforce solutions. You’ll work closely with GTM, RevOps, and leadership to ensure Salesforce is configured to support growth, automation, and visibility across the business. **Responsibilities** - Administer and maintain Salesforce environments, including user setup, roles, profiles, permissions, and security settings - Configure and customize Salesforce features such as objects, fields, page layouts, validation rules, flows, and reports - Build and maintain automations and data flows that support GTM and operational workflows - Troubleshoot issues, manage data integrity, and perform regular system audits - Design and maintain reports and dashboards for sales, operations, and leadership - Manage data imports, exports, and cleanup using tools like Data Loader - Partner with stakeholders to gather requirements and deliver scalable solutions - Provide user support, documentation, and light training as needed - Collaborate with internal teams and external vendors on Salesforce-related initiatives - Ensure best practices around performance, security, and compliance **Required Qualifications** - 3+ years of experience as a Salesforce Administrator - Hands-on experience with Salesforce Sales Cloud (Service Cloud is a plus) - Strong understanding of Salesforce configuration, automation, and reporting - Experience supporting GTM or RevOps teams - Salesforce Administrator Certification (ADM 201) preferred - Strong problem-solving skills and attention to detail - Ability to work independently and deliver in a contract environment **Nice to Have** - Deep experience with Flow Builder and advanced automation - Familiarity with Salesforce integrations and third-party apps - Experience in high-growth startups or scaling organizations - Additional Salesforce certifications