Global Song - Conga CPQ Architect - CL7

Job Title - Conga CPQ Architect ACS Song Management Level: Location: Kochi, Coimbatore, Trivandrum, Bangalore, Mumbai, Ahmedabad Must have skills: Conga CPQ (Salesforce/ RLP) Good to have skills: Conga CLM, Billing/ Subscription & Approvals Management Experience: 12+ years of experience is required (min. 5+ years hands-on with Conga CPQ) Educational Qualification: Graduation (Accurate educational details should capture) Job Summary As the CPQ Architect, you will lead the end-to-end architecture, design, and implementation of Conga CPQ solutions across quoting, pricing, product modeling, approvals, document generation, and downstream integrations (CRM/ERP/Billing/CLM). The architect will define scalable CPQ patterns, govern solution quality, and guide cross-functional teams to deliver high-performing, compliant, and maintainable CPQ capabilities. This role requires deep expertise in Conga CPQ (Salesforce-native and/or Conga RLP) with strong architecture discipline, stakeholder management, and hands-on ability to troubleshoot complex CPQ behaviors. Roles and Responsibilities Own CPQ solution architecture across Product Catalog, Pricing, Quoting, Approvals, Amendments/Renewals, and Order handoff. Translate business requirements into CPQ functional + technical design, including - Product structure, Pricing models, Discounting & margin controls, approvals, and exception handling. Ensure design aligns with enterprise standards for security, compliance, and data governance. Architect integration between Conga CPQ and CRM (Salesforce), ERP(SAP/Oracle/Dynamics), Billing/Subscription, and Taxation platforms. Collaborate with integration teams on middleware (MuleSoft/Boomi/Azure Integration Services, etc.). Define a scalable architecture with clear environment setup, performance and audit standards, and a streamlined deployment process covering source control, releases, and environment promotions. Lead design workshops with Sales Ops, Pricing, Legal, Finance, and IT. Mentor CPQ admins, developers, and functional consultants. Provide architectural guidance in RFPs, estimations, and roadmap planning. Own documentation: HLD/LLD, decision logs, data flows, integration specs. Manage technical risks, effort estimation, security governance, and cross-team dependencies. Collaborate with Product Owners, BAs and Architects to convert business needs into solution roadmaps. Professional and Technical Skills: Strong expertise in Conga CPQ architecture, including product modeling, pricing rules, discounting, approvals, amendments, and renewals. Proven experience designing and governing scalable CPQ solutions on Salesforce and/or Conga Revenue Lifecycle Platform (RLP). Solid understanding of enterprise integrations with CRM, ERP, Billing, and CLM using APIs and middleware patterns. Ability to create and own solution architecture artifacts (HLD/LLD, data flows, integration designs) and enforce best practices. Hands-on capability to troubleshoot performance issues, optimize rule execution, and ensure quote calculation efficiency. Strong stakeholder communication skills with the ability to lead design discussions and mentor CPQ teams. Certifications (Preferred): Conga CPQ Basic or Advanced, Salesforce Platform Developer I/ II and MuleSoft certification is a plus. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.