Global Systems Tax & Compliance Lead

Job description

**ABOUT US** In more than ten countries around the world, The Knot Worldwide champions the power of celebration. Our global family of brands provide best-in-class products, services and content to take celebration planning from inspiration to action. At the core of our business is our industry-leading global online wedding Vendor Marketplace, connecting couples with local wedding professionals and a comprehensive suite of personalized wedding websites, planning tools, invitations, and registry services that make wedding planning easier for couples around the globe. Each year, we connect more than 4.5 million users with around 900,000 global small businesses through our Vendor Marketplace. **LIFE AT TKWW** At The Knot Worldwide, we believe in doing work that matters. Each year, we help millions of couples around the world celebrate life’s most meaningful moments, while also helping hundreds of thousands of global small business owners get discovered and scale. Life here means working alongside a team that cares deeply, not just about the work you do, but about the life you live. We prioritize employee well-being and development through meaningful opportunities for growth, and we celebrate milestones and wins in a big way. After all, celebrations are what we do best. ### **About the Role & Team** We are seeking a Global Systems Compliance Lead to serve as the primary architect and guardian of our global compliance and tax integrity. As we scale across 10+ countries—including the US, UK, EU, India, LATAM, and Canada—the complexity of our regulatory landscape is accelerating. You will sit at the critical intersection of Finance, Tax, Legal, Sales Operations, HR and IT, acting as the central authority for translating international mandates into robust system configurations. You will join a high-impact team dedicated to digital transformation, where your work will directly enable the company’s ability to sell, bill, and report accurately on a global stage. This role offers a unique blend of high-level strategic ownership and technical execution, and is critical to regulatory and quality program security. The position is mission-critical to ensure regulatory compliance, operational stability, and successful finance and HR systems transformation at scale.This is a mission-critical position, crucial for guaranteeing regulatory compliance, operational stability, and the successful, large-scale transformation of our enterprise systems. **Key Responsibilities** - Act as the global "Product Owner" for the Vertex ecosystem, including O-Series (calculation), E-Invoicing, and Tax Compliance reporting. - Drive the end-to-end localization of enterprise systems (ERP, CRM and HRIS) to ensure compliance with country-specific legal and regulatory nuances. - Analyze complex global local regulations to convert them into clear, scalable technical requirements and system controls. - Implement changes required by evolving global tax laws and the rapid expansion of digital e-invoicing mandates. - Lead the multi-year transition of all global entities to Vertex Tax, managing country prioritization, stakeholder alignment, and rigorous UAT (User Acceptance Testing). - Be a key member of the multi-year transition of all global entities to a new HRIS and CRM, ensuring the new systems comply with local laws. Partner with Revenue Ops and HR to embed compliance into the sales cycle (CPQ and Billing) and statutory Payroll and Labor reporting. - Ensure all systems are "always-on" for audits across different jurisdictions, maintaining rigorous documentation of tax logic and integration workflows. - Serve as the primary technical point of contact for Internal Audit, External Auditors, and global Tax advisors. - Gather "evidence of control" (e.g., screenshots of approvals, logs) to demonstrate compliance, and capture IT General Control (ITGC) requirements, translating these financial mandates into technical system configurations within Vertex and the ERP. ### **Experience & Qualifications** - 8+ years of experience enterprise systems within a complex, multi-national environment. - Hands-on experience with Vertex/Avalara and NetSuite is essential. Familiarity with major CRM platforms (e.g., Salesforce) is highly preferred. - Comprehensive understanding of international tax structures (VAT/GST), e-invoicing technology, and regulatory reporting requirements. - Proven ability to manage multi-country projects simultaneously, with the analytical depth to solve complex data-flow issues between enterprise systems. - Ability to translate regulatory changes into practical system configurations. - Demonstrated experience working alongside Finance and Audit teams to implement technical solutions for SOX, ITGC, and internal control frameworks. - Exceptional skill in maintaining the "audit trail," with a focus on documenting system changes and user access reviews in a way that satisfies both technical and financial stakeholders. - Ability to communicate effectively with finance teams, auditors, technical teams, and system users at all levels in the organization. - Exceptional attention to detail, an analytical mind and strong interpersonal communication skills including the ability to relay technical information to a non-technical audience. - Comfortable juggling priorities across multiple systems and business functions. - Fluent in both English and Spanish. **AI FLUENCY** At TKWW, AI is a tool that helps our teams work smarter, move faster, and spend more time on the work that matters most. We expect every employee, in every role, to build fluency with the AI tools relevant to their work, use them thoughtfully and with sound judgment, and bring curiosity as these tools keep evolving. This isn't about replacing our people's expertise — it's about equipping every employee to use AI to raise the bar on the work we do together. **WHAT WE LOVE ABOUT YOU:** - **Commit to our customers**: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments. - **Raise the bar:** You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision. - **Be all in:** You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully. - **Celebrate impact:** You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. **WHAT YOU LOVE ABOUT US:** We provide meaningful, high-impact benefits designed to support the holistic well-being of our diverse workforce and help our people thrive both professionally and personally. From physical and mental wellness to flexible time off our programs are built around the moments that matter most. **TOGETHER@TKWW: OUR APPROCH TO HYBRID WORK** Together@TKWW is designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. - **For Together@TKWW-eligible roles,** this includes regular in-office time to foster collaboration and connection. - **For roles not eligible for in-office expectations**, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England and New York, NY. _________________________________________________________________________________________________________________ **US Notice:** The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. **Privacy Notice:** The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our [Privacy Policy](https://tkww-jobpreview.my.canva.site/candidate-privacy-notice). If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.