GMI Application Support - Chicago

Job description

Company Description Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting with technological expertise. With over 6,000 employees across five continents, we accelerate our clients' transformations through long-term partnerships, creating measurable and sustainable impact. Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental development, and innovation laboratory. In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building, and scaling solutions that enable companies to grow more efficiently. Job Description Location: Chicago (Hybrid – at least 4 days onsite/week) Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). We are seeking for an Experienced Application Support Analyst with strong expertise in GMI trading and clearing platforms. Responsible for supporting critical production applications, troubleshooting complex issues, ensuring system stability, and partnering with business and technology teams in a global financial markets environment. Key Responsibilities Provide L2/L3 production support for GMI and related trading applications. Support GMI core modules including COPYFDC, BOFSET1C, BMERGE, Trade Load, and associated processes. Investigate and resolve production incidents, perform root cause analysis, and implement preventive actions. Monitor application performance and ensure platform stability. Collaborate with business users, operations teams, and developers across global locations. Participate in releases, upgrades, and Follow-the-Sun support activities. Qualifications 5+ years of Application Support experience. 3+ years working with GMI core modules. Experience within financial markets or capital markets environments. Experience supporting business-critical applications in a high-pressure environment. Familiarity with global Follow-the-Sun support models. Strong knowledge of GMI Core modules (COPYFDC, BOFSET1C, BMERGE, Trade Load). Experience with RPGLE, CLLE, SQLRPGLE, and IFS Strong SQL and Linux knowledge. Windows/Linux operating systems experience. Understanding of trading and clearing systems. Excellent troubleshooting and analytical skills. Soft Skills Proactive, results-driven, and client-focused. Strong communication and stakeholder management skills. Detail-oriented, organized, and adaptable. Collaborative team player with a strong commitment to knowledge sharing. Ability to work effectively under pressure and manage multiple priorities. Passionate, intellectually curious, and committed to delivering high-quality client service. Company’s Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including: 💵 Competitive salary between USD $85.000 - US$120.000 💸401(k) retirement plan with company matching 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 📴8 paid holidays + 5 sick days + 2 personal days per year ❤️‍🩹Company health, dental, and vision insurance plans + FSA 🦺Voluntary STD and LTD 🚍 Commuter/transit benefits All your information will be kept confidential according to EEO guidelines. Additional Information