Golf Operations Attendant @ The Lido

Job description

Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, prehistoric sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness. Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the twelfth Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine. The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life. ### Position Summary - The Golf Operations Attendant at The Lido supports both indoor and outdoor golf operations while providing attentive, personalized service to members and guests. This position moves between the Golf Shop, bag and club services, practice facilities, and other areas of the operation based on daily needs. The ideal candidate is polished, dependable, and comfortable anticipating needs in a highly visible, member-focused environment. - **This is a seasonal role running from mid-April through mid-October.** ### Primary Duties and Responsibilities - Welcome members and guests and provide attentive, personalized service throughout their visit. - Learn to recognize members and become knowledgeable about The Lido and its history. - Anticipate member and guest needs and communicate requests promptly to the appropriate team member. - Assist with golfer check-in, fee collection, tee sheet activity, and monitoring pace of play. - Assist with opening and closing procedures for the Golf Shop. - Handle golf bags and clubs with care, including transport, storage, cleaning, and return to members and guests. - Prepare and maintain practice facilities and other golf operations areas. - Maintain merchandise displays, organized inventory, and orderly Golf Shop workspaces. - Assist with tournaments, member events, and daily operational needs. - Maintain a professional presence and help ensure members and guests follow all Sand Valley and The Lido policies and procedures. - Perform other duties as assigned. ### Qualifications - 1-2 years of experience in golf operations, hospitality, or a private club environment preferred. - Positive attitude, professional presence, and genuine service-oriented mindset. - Strong communication skills and the ability to interact confidently with members and guests. - Ability to manage multiple priorities in a fast-paced, highly visible environment. - Flexibility to work mornings, evenings, weekends, and holidays as needed. - Ability to stand and walk for extended periods, move between indoor and outdoor environments, and regularly lift or move items such as golf bags or retail merchandise weighing up to approximately fifty pounds, with or without reasonable accommodation. ### Working Conditions - This role is primarily performed outdoors. - Weather, pace, and operational needs may shift throughout the day. - Frequent movement between the Golf Shop, practice facilities, and course areas is required. ### Perks - Golf Privileges - Retail & Restaurant Discounts - Employee Meal Program - Uniform Benefit Provided - Employee Assistance Program ### Classification - Full-Time Seasonal or Part-Time Seasonal | Hourly | Non-Exempt