Golf Services

Job description

Club Location: River Place County Club - Austin, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Outside Services Attendant Position Summary The Outside Services Attendant is responsible for delivering an exceptional golf experience by providing first-class service to members and guests from arrival through departure. This highly visible position serves as a key ambassador for the Golf Operations team, ensuring a welcoming atmosphere while maintaining the highest standards of professionalism, hospitality, and attention to detail. Essential Responsibilities Guest & Member Service Greet members and guests promptly, warmly, and professionally upon arrival. Assist with unloading, cleaning, and staging golf bags. Provide personalized service that exceeds member and guest expectations. Offer knowledge of club amenities, course information, tournament schedules, and daily operations. Create a positive first and last impression of the club experience. Cart Operations Prepare, clean, and stage golf carts to club standards. Ensure all carts are fully charged, stocked, and properly equipped before use. Maintain cart cleanliness throughout the day. Monitor cart inventory and communicate maintenance concerns to management. Organize cart staging areas to ensure efficient operations. Practice Facility Management Set up and maintain driving range, short game, and practice facilities. Collect, clean, and rotate practice balls. Ensure practice areas remain clean, organized, and properly stocked. Assist members and guests with practice facility needs. Bag Room Operations Maintain an organized and secure bag storage facility. Accurately handle and store member golf clubs and personal belongings. Clean golf clubs and equipment following rounds. Assist with bag transfers and transportation as needed. Course & Event Support Support golf tournaments, outings, and club events. Assist with course setup, signage placement, and special event preparation. Maintain staging areas, starter areas, and clubhouse entrances. Collaborate with Golf Professionals and club staff to ensure smooth daily operations. Facility Appearance Maintain exceptional cleanliness and presentation standards throughout all golf operation areas. Ensure bag drop, cart staging, practice facilities, and service areas reflect the club's luxury standards. Perform light maintenance and operational tasks as assigned. Qualifications Strong commitment to hospitality and customer service excellence. Professional appearance and demeanor. Excellent communication and interpersonal skills. Ability to work in a fast-paced, team-oriented environment. Strong attention to detail and organizational skills. Knowledge of golf and golf etiquette preferred. Ability to work mornings, evenings, weekends, and holidays. Valid driver's license preferred. Physical Requirements Ability to lift and carry up to 50 pounds. Ability to stand, walk, bend, and work outdoors for extended periods. Comfortable working in varying weather conditions. Ability to drive golf carts safely and responsibly. Preferred Characteristics The ideal candidate is energetic, service-focused, and passionate about creating memorable experiences for members and guests. They take pride in maintaining the highest standards of professionalism, understand luxury hospitality expectations, and consistently demonstrate a positive attitude while representing the club. Reports To: Head Golf Professional / Director of Golf Classification: Part-Time or Full-Time, Hourly Non-Exempt Compensation: Competitive hourly wage plus opportunities for gratuities and employee golf privileges. Perks may be subject to employee contribution and vary based on eligibility & location Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.