Graphic Design Officer

Job description

A. Graphic Design Production Produce all major graphic design assets for PBIS Academic Group: brochures, social media posts, event collateral, presentations, signage, banners, KV, leaflets, and digital campaigns. Produce design assets for other PBIS entities and Hugh's College Vientiane as directed by the Graphic Design Manager. Ensure all output is consistently polished, on-brand, and of the highest Bring creative thinking to every brief — suggest layouts, colour treatments, or design approaches that elevate the B. Brand Stewardship and Identity Develop and maintain the school's brand identity guidelines — ensuring consistency across all design materials and visual touchpoints. Apply PBIS brand standards precisely and without deviation; flag any brief that requests deviations before Test graphics across various media to ensure quality is maintained across all output C. Creative Direction Provide advice, training, and guidance to team — developing their skills through deliberate mentoring and teaching Review team's output with a critical, constructive eye — give specific, development-oriented Take genuine pride in team's improvement and invest time in their capability D. Project Management and Collaboration Manage multiple design projects simultaneously — adhering to deadlines and ensuring high-quality Work closely with the CMC team to understand design requirements and translate them into visually compelling Collaborate with the Production team and External Consultant to ensure design concepts align with brand and Essential Knowledge, Abilities and Qualifications Proven graphic design experience with a strong Familiarity with design software: InDesign, Illustrator, Photoshop, Dreamweaver, or A keen eye for aesthetics, detail, and brand Excellent communication skills and time Ability to work methodically, meet deadlines, and manage multiple projects Desirable Experience, Skills and Interests Organised and takes pride in their own workspace and digital asset Tactful and diplomatic — handles feedback and creative direction with Enthusiastic and positive with the ability to inspire CORE COMPETENCIES Competency Proficiency Level Behavioural Indicators Visual Design Mastery Expert • Produces polished, on-brand work consistently — output is right from the first draft. • Commands typography, colour, and layout with confidence and experience. Brand Stewardship Expert • Catches the wrong logo, off-brand colour, and misaligned element before anything goes out. • Flags deviation requests before proceeding — brand protection is non-negotiable. Creative Contribution Advanced • Brings creative ideas to every brief that elevate the work beyond the technical minimum. • Output is not just technically correct — it is visually compelling. Mentoring & Team Development Advanced • Develops team through specific, constructive feedback and deliberate teaching moments. • Takes genuine pride in team's improvement and invests time in it consistently. Team player with a collaborative approach and a well-developed creative Production Discipline & Workflow Expert • Manages own workload without missing deadlines. Checks work thoroughly before submission. • Flags risks 48 hours before a deadline — never on the morning it is due. Brief Interpretation Expert • Reads a brief once and understands what is being asked. • Asks the right clarifying questions early so no time is wasted in the wrong direction. KEY PERFORMANCE INDICATORS (KPIs) KPI Target Frequenc y Owner Measurement On-time design delivery ≥ 90% Monthly Job holder Design production log Brand compliance at submission ≥ 95% Monthly Job holder Monthly content audit Revision rounds per project ≤ 2 average Monthly Job holder Project tracking Team development sessions ≥ 1 formal session per month Monthly Job holder IDP tracking Internal client satisfaction ≥ 4.5 / 5.0 Quarterly Job holder CMC manager survey