Group Account Director

About Accenture Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at . Position Summary The Group Account Director (GAD) is responsible for leading a portfolio of client accounts, building trusted client relationships, driving commercial growth, and ensuring the delivery of exceptional integrated marketing solutions. The role provides strategic leadership to account teams while collaborating closely with Strategy, Creative, Media, Data, Technology, and Production to deliver work that meets both client objectives and business goals. The GAD is accountable for the overall health of their accounts, including client satisfaction, financial performance, operational excellence, team leadership, and the quality of all work delivered. ________________________________________ Key Responsibilities Client Leadership Build and maintain senior-level client relationships. Act as the trusted advisor to clients, providing strategic guidance beyond campaign delivery. Lead client presentations, workshops, quarterly business reviews, and executive meetings. Understand clients' business objectives, challenges, and market dynamics. Anticipate client needs and identify proactive opportunities. Manage escalations professionally and drive resolution. Ensure consistently high levels of client satisfaction. ________________________________________ Strategic Leadership Translate client business objectives into integrated marketing solutions. Challenge briefs to ensure strategic clarity. Collaborate with Strategy and Creative teams to produce impactful work. Ensure campaigns align with brand strategy and business objectives. Champion innovation and thought leadership. Identify opportunities for new services and business growth. ________________________________________ Account Management Excellence Oversee day-to-day management across multiple accounts. Ensure all work is delivered on time, within budget, and to the highest quality. Maintain strong project governance. Monitor project risks and dependencies. Ensure accurate forecasting and resource planning. Oversee scopes of work and change requests. Ensure all account processes are followed consistently. ________________________________________ Team Leadership Lead and inspire account teams to deliver exceptional client service. Responsibilities include: Coach Account Directors and Account Managers. Conduct regular one-on-ones. Support career development. Set performance expectations. Manage performance effectively. Foster collaboration across disciplines. Promote a positive team culture. Encourage continuous learning. Experience 8–12+ years in agency account management or client services. Experience managing large, integrated client accounts. Experience leading multidisciplinary teams. Proven commercial management experience. Strong digital marketing knowledge. Experience managing senior client stakeholders. Demonstrated success growing client relationships. #LI-EU Why join us? We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools Flexible work arrangements and a range of benefits including competitive rewards You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends You will also have opportunities to make a difference to the communities in which we work and live Next Steps If this sounds like the ideal role, career, and company for you, click below to apply. To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news .Accenture Middle East Africa : LinkedIn, Instagram, Facebook, Twitter, YouTube 8–12+ years in agency account management or client services. About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.