Group & Event Intern

Job description

**Who We Are** Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just "having a job". Everyone who works at Aethos can make a personal impact on the community and company – great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and well-being, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That's why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always strive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story. **About Aethos Milan** Aethos Milan is a boutique hotel and members club in Milan’s vibrant Navigli district. With 35 individually designed rooms, a world-famous cocktail bar, a gym, and our Cima restaurant we aim to make Aethos Milan a home for travelers and our members alike. The essence of great hospitality will, however, always be an outstanding team. That's why we are looking for you! Aethos is a member club, hotel & culinary destination in Milan. We are creating a new kind of premium experience for a community of conscious travelers and members. We’re here to innovate, change, and re-invent the travel industry. **Overview** The **Group & Event Intern** will support the Sales & Events team in the coordination and execution of group bookings, meetings, private events, and special occasions hosted at Aethos Milan. This role offers hands-on experience in event planning, client relations, and hotel operations, contributing to the delivery of memorable guest experiences while ensuring smooth communication across departments. ### What you'll do - Support the coordination and administration of group bookings, meetings, private events, and social occasions from inquiry to execution. - Assist in preparing proposals, quotations, contracts, function sheets, and other event-related documentation. - Coordinate with operational departments, including Front Office, Food & Beverage, Housekeeping, and Kitchen, to ensure seamless event execution. - Help manage event calendars, booking systems, and client databases, ensuring all information is accurate and up to date. - Support site inspections and client meetings, providing a professional and welcoming experience to prospective guests. - Assist in responding to event inquiries and follow up with clients throughout the planning process. - Support the execution of events on-site, ensuring guest satisfaction and attention to detail throughout the event journey. - Monitor guest feedback after events and contribute ideas for continuous improvement of the guest experience. - Stay informed about hospitality trends, event concepts, and local market opportunities. - Provide operational and administrative support to the Sales & Events team across various projects and daily activities, adapting to evolving business needs. ### What you bring to the table - Currently pursuing or recently completed a degree in Hospitality Management, Event Management, Tourism, Business Administration, or a related field. - Strong interest in hospitality, events, luxury lifestyle, and guest experience. - Excellent interpersonal and communication skills. - Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. - Positive, proactive, and service-oriented attitude. - Strong problem-solving skills and willingness to learn. - Comfortable working both independently and collaboratively within a team. - Good knowledge of Microsoft Office (Excel, Word, PowerPoint); knowledge of hotel PMS or event management systems is considered a plus. - Fluent in both English and Italian (written and spoken). ### What We Offer - A dynamic and supportive work environment. - Hands-on experience in luxury hospitality, event planning, and group sales. - Exposure to cross-functional hotel operations and guest experience management. - Opportunities for personal and professional growth within a fast-growing hospitality brand. - A chance to contribute to creating exceptional experiences for guests, members, and corporate clients while developing practical skills in the events and hospitality industry.