Group Product Manager

Job description

**About Vogo** [Vogo](https://www.vogo.com/) is a global travel platform that brings all types of accommodations into one place, making it easy for travelers to find the perfect stay. From downtown hotels and luxury resorts to private vacation rentals and remote cabins, Vogo offers the widest selection of accommodations worldwide. Vogo's proprietary technology then scans billions of data points to surface the best deals across millions of properties, streamlining discovery, and booking for every traveler. Since launching out of [Wilbur Labs](https://www.wilburlabs.com/) in 2018, Vogo has rapidly become one of the most trusted travel platforms globally, surpassing $1 billion in gross bookings in just two years. Vogo is headquartered in Dallas and led by a team of travel industry veterans. **About this Role** Vogo is seeking a **Group Product Manager (GPM)** to lead our consumer product experience across the traveler journey — from acquisition and discovery through booking, loyalty, retention, and post-booking engagement. This is a highly strategic and execution-focused leadership role responsible for driving conversion, engagement, customer retention, and long-term traveler value across Vogo’s B2C platform. You will own major areas of the customer funnel while managing and mentoring a team of Product Managers. The ideal candidate brings strong consumer product instincts, deep funnel optimization experience, and a passion for building exceptional travel experiences. You are highly analytical, customer-obsessed, and comfortable operating across both strategy and hands-on execution in a fast-paced environment. Experience in travel, marketplaces, ecommerce, subscriptions, or loyalty-driven consumer products is strongly preferred. This role reports directly to the Chief Product Officer. This is a full-time hybrid position, based in Dallas. ### Role & Responsibilities: You will lead product strategy, execution, and performance across key areas of the consumer journey, including: **Acquisition & Conversion Optimization** - Drive top-of-funnel growth and conversion across web and mobile experiences - Optimize landing pages, funnels, experimentation frameworks, and onboarding flows - Improve traveler intent capture and conversion efficiency across channels **SEO, Content & Discovery Experiences** - Own SEO-driven product initiatives across destination, blog, and content pages - Improve organic acquisition through scalable content and programmatic SEO strategies - Partner with marketing and content teams to drive discovery and engagement **Search through Checkout Experience** - Lead core booking funnel experiences including Search, Product details page, pricing transparency, and checkout - Improve merchandising, ranking, filtering, recommendations, and booking confidence - Drive conversion optimization through experimentation and UX improvements **Promotions, Loyalty & Memberships** - Own promotional systems, traveler incentives, loyalty programs, memberships, and gamification experiences - Improve repeat bookings, retention, engagement, and customer lifetime value - Develop differentiated value propositions for high-intent and returning travelers **Trip Planning, Post-Booking & Traveler Experience** - Own traveler experiences during planning and after booking including itinerary management, modifications, cancellations, rebooking, and customer communications - Improve traveler satisfaction and operational efficiency across support workflows **Customer Support & Trust** - Improve trust, transparency, reviews, pricing clarity, and traveler confidence - Partner with CX and Operations teams to improve support experiences, self-service tooling, and resolution workflows - Drive initiatives focused on traveler trust, reputation, reliability, and transparency **Ancillary Products & Revenue Expansion** - Drive ancillary monetization opportunities including car rentals, upsells, insurance, and partner services - Identify opportunities to increase attach rates and traveler value **Account, Retention & Lifecycle Management** - Own account experiences, traveler engagement systems, lifecycle journeys, retention programs, and personalization initiatives - Improve re-engagement and repeat traveler behavior through data-driven experiences ### Leadership Responsibilities: - Manage, mentor, and grow a team of Product Managers across multiple consumer product areas - Define product vision, strategy, roadmap, and success metrics across the consumer experience - Drive prioritization and execution across cross-functional teams including Engineering, Design, Data, Marketing, SEO, Operations, and CX - Establish strong product processes, experimentation frameworks, and operational rigor - Champion a customer-first and data-driven product culture across the organization ### Minimum Qualifications: - 8+ years of Product Management experience with significant experience in consumer/B2C products - 2+ years managing Product Managers or leading multi-area product initiatives - Strong experience owning and optimizing consumer funnels, conversion, and retention metrics - Proven ability to lead complex cross-functional initiatives from strategy through execution - Deep understanding of experimentation, analytics, user behavior, and growth frameworks - Strong analytical skills and comfort working with data to drive prioritization and decision-making - Excellent communication, stakeholder management, and organizational leadership skills - Experience operating in fast-moving, high-growth environments ### Preferred Qualifications & Prior Experience: - Experience in travel, marketplaces, ecommerce, subscriptions, or loyalty-driven consumer products - Familiarity with loyalty, memberships, gamification, or retention systems - Experience optimizing booking funnels, checkout flows, or transactional consumer experiences - Strong understanding of customer lifecycle management and CRM-driven engagement - Experience with analytics and experimentation tools such as Mixpanel, Amplitude, Firebase, PostHog, or similar platforms - Startup experience strongly preferred - Passion for travel and building world-class consumer experiences ### Benefits & Perks: - Competitive salary + equity - Top-tier laptop provided - 100% company-paid health benefits for base plan coverage, with the option to upgrade to higher-tier plans - 401(k) with company match - Unlimited, guilt-free vacation days - Annual wellness stipend (gym + other wellness activities) - Monthly house cleaning stipend - Annual travel allowance - Monthly cell phone & internet usage stipend - Charity donation company match - Employee referral bonus - Team offsites/activities