SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. Built by physician-data scientists and trained on clinically-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically-sound recommendations for revenue cycle teams — helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations. As a Smartian, you’ll help build technology that makes healthcare more accurate, sustainable, and effective for everyone. Learn more at smarterdx.com/careers.
Group Product Manager, SmarterDenials
Role
We're looking for a Group Product Manager to own, shape, and scale SmarterDenials — a game-changing AI solution supporting hospitals to appeal their denials more quickly for improved financial outcomes. In this role, you'll lead the evolution of the core SmarterDenials platform while actively supporting the expansion of our broader denials product line.
You'll deeply understand user workflows, refine platform capabilities, and ruthlessly prioritize initiatives that deliver measurable business outcomes. You'll collaborate with engineering, data science, design, and client success leadership to scale the existing product — and work cross-functionally to help stand up adjacent products within the denials space. Reporting to the Director of Product, you'll have the autonomy to execute while staying aligned on market trends and growth strategy.
**This role is fully remote within the US**
What You’ll Do
- Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions — prioritizing initiatives that drive measurable clinical and commercial outcomes.
- Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group.
- Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows.
- Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements.
- Define, track, and report on key success metrics to measure product performance, adoption, and business impact.
- Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle.
What You Bring
- 5+ years of product management experience, with at least 1–2+ years in a management role
- A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives.
- 3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows.
- Strong cross-functional collaboration skills across engineering, data science, and UX — you know how to lead without authority.
- Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales).
- Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences.
Nice To Haves
- Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products.
- Background in software engineering, data engineering, or a quantitative field.
- Proficiency in SQL or comfort with data analysis tools.
- Experience launching a net-new product at a growth-stage healthtech company.
Compensation
#LI-Remote
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 11 Holidays – So you can relax and recharge.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
