Group Senior Analyst Quality Applications

Job description

Become part of a vital chain and contribute to our common goal of making people’s lives better. Headquartered in Lachen, Switzerland, Octapharma is one of the largest human protein manufacturers in the world, developing and producing medicines sourced from human plasma and human cell lines. We are a privately-owned company, where the warmth of family meets the scale of a global organisation. Join us in shaping our vision to provide new health solutions advancing human life. Your main tasks and responsibilities Acting as subject matter expert for global Quality applications (e.g. Veeva QualityDocs, Veeva QMS, LIMS and related systems), ensuring they remain compliant, user-centric, and fit for purpose. Managing the application lifecycle, including configuration, access models, documentation, validation readiness, and ongoing performance monitoring in a GxP-regulated environment. Collecting, analysing, and structuring business requirements from Corporate Quality, local sites, and Process Owners, translating them into clear solution designs and change requests. Coordinating and supporting system changes and releases, including solution design, testing, validation documentation, and user acceptance testing. Serving as escalation point for functional support, incidents, and problem management while ensuring timely resolution with internal IT teams and external vendors. Collaborating closely with Quality, IT, Validation, Architecture, and external partners to enable compliant, efficient, and harmonized Quality processes. Driving continuous improvement and digitalization, proactively proposing enhancements based on system insights, user feedback, and industry best practices. Building and maintaining a strong global key-user and site administrator network, including training delivery, communication of roadmaps, and release updates. Your expertise and ideal skill set You are a proactive professional with a strong "can-do" attitude who enjoys taking ownership and making things happen in a complex, regulated environment. We are looking for someone with: A Bachelor’s degree in IT, Business Informatics, Life Sciences, or a comparable qualification. 5–7 years of hands-on experience working with Quality applications in the pharmaceutical or life-science industry. Strong practical experience with Quality systems such as Veeva QualityDocs, Veeva QMS, LIMS or equivalent regulated platforms. Solid understanding of GxP requirements, validation principles, and regulated system environments. Proven experience in requirements management, change coordination, testing, and validation. Strong analytical and conceptual skills, with the ability to translate business needs into pragmatic system solutions. Structured, detail-oriented working style combined with excellent communication and stakeholder-management skills. High level of independence, ownership, and initiative, paired with a collaborative and service-oriented mindset. Fluency in English (spoken and written); additional languages are an asset. Your department - where you make an impact We, the Business Applications department, are the trusted partner that drives the digital transformation of Octapharma. Together with Business, we create and deliver digital solutions to transform the organization and improve performance. We are passionate, flexible and collaborate to create value with fit for purpose solutions for Octapharma. Thrive with us You help save lives - Every day is meaningful as we produce life-saving medicines Family values - Long-term perspective for employees and relationships Be rewarded with market-related salary and benefits package You will have a high level of influence where you can make a difference and leave your footprint Work with skilled and fun colleagues in a relatively informal organization Skills development - We offer various internal and external employee and leadership trainings, trainee programs and digital solutions It´s in our blood We live diversity and stand for equal opportunities as an employer! We therefore look forward to receiving your application - regardless of age, gender, origin, sexual orientation, and religion. Please apply in English. Do you have any questions? Then get in touch with your contact person. Mr. Gonzalo Castellanos Octapharma AG Seidenstrasse 2, 8853 Lachen T: +41 79 818 21 33 Want to find out more about us? Visit our website Octapharma Career and follow us daily on LinkedIn .