Growth Associate

Job description

# **About Clarion** The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. # **Why Join Us?** - **Solving a real-world challenge**: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. - **Early-stage with strong market validation**: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. - **Founding team**: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. - **Outsized early impact**: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. - **In-person collaboration advantage**: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. # **What you'll be working on** - Generate qualified pipeline through cold outbound and manage inbound interest - Drive top-of-funnel growth through targeted multi-channel outreach (phone, LinkedIn, email) - Advance opportunities through strategic discovery and qualification - Continuously expand and refine outbound strategy through prospecting and list curation by researching, testing, and prioritizing accounts - Partner with AEs to seamlessly advance qualified leads through the sales cycle - Act as Clarion's first voice to the market by representing our mission with credibility and empathy # **Requirements** - **1+ years of experience** in sales development, with a proven ability to drive cold outreach, run outbound campaigns, and consistently generate pipeline - **Exceptional communicator** with strong verbal and written skills, able to craft compelling messaging and confidently engage executives from day one - **Gritty and self-motivated**, with a bias toward action, persistence under pressure, and comfort navigating ambiguity in a fast-paced environment - **Detail-oriented and metrics-driven**, constantly focused on execution - **Healthcare interest or experience:** You're curious about healthcare workflows and challenges; experience selling into healthcare orgs is a strong plus - **Sales tools fluency:** Proficient with CRMs, outreach platforms, Sales Navigator, and other sales enablement tools - **Excited to work from our NYC office 5 days a week** # **You are a good fit if** - You're naturally curious and creative, always asking sharp questions and thinking critically about how AI can improve healthcare operations - You're relentless, pushing through roadblocks with resilience and a solutions-first mindset - You're meticulous and organized, managing your pipeline with precision and never letting details slip - You're a systems thinker, constantly analyzing and improving what works to drive scalable results - You bring focused energy and genuine enthusiasm, showing up motivated by the mission every single day # **What we offer** - **Direct mentorship:** Work closely with our founding team and experienced leaders who will invest in your professional development - **Meaningful equity:** Early employee stock options with significant ownership potential - **Comprehensive benefits:** 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches - **Team culture:** Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team - **Impact at scale:** Work that builds the infrastructure to help millions of patients access care # **Interview Process** At each stage, we decide within 24hrs and update you shortly after: - **First Chat (20 min) [Virtual]:** Quick conversation about your sales experience and passion for healthcare transformation. - **Outreach Simulation (30 min) [Virtual]:** Live role-play where you'll pitch Clarion to a "healthcare executive" and handle objections. - **Take-home Exercise:** Create a targeted outreach sequence for a specific healthcare segment demonstrating your research and messaging skills. - **Team Day (3 hours) [In-Person]:** Visit our New York office to shadow live sales calls, meet the team, and present your outreach strategy. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you.