Growth Chief of Staff

Job description

TLDR Work directly with the CEO on the highest impact initiatives. This role combines consulting-level strategy with startup execution, tackling whatever it takes to drive Neon’s growth. Ideal candidates bring top-tier consulting and/or MBA backgrounds, thrive in ambiguity, and are eager to operate as a hands-on builder shaping GTM and business strategy. ABOUT US: JOIN THE TEAM MAKING LIFE-SAVING DRUGS ACCESSIBLE The crisis: Sarah delayed cancer treatment for weeks facing $30,000 monthly costs. Marcus's autoimmune condition worsened while battling insurance denials. Over 50% of critical prescriptions are abandoned due to: - Cost barriers: Patients with high copays are 5x more likely to abandon treatment - Insurance maze: Complex prior authorizations block access - Logistical challenges: Coordinating medical visits for treatments Our solution: Neon's technology eliminates these obstacles by automating patient access workflows for pharma companies: —automating authorizations, streamlining benefits verification, and unlocking financial assistance. Join our mission: We want to live in a world where every patient can navigate the healthcare system with ease, especially when it matters most. Help us ensure that access to medicine is determined by clinical need—not bureaucracy or financial constraint. When Neon succeeds, patients access life-saving treatments without bankrupting their families, while we build an AI automation powerhouse serving healthcare's biggest enterprises. WHY JOIN NEON? - Frighteningly ambitious: We’re not just idealists. We’re seasoned builders. On a mission to build a $200B+ company—on the scale of Palantir or ServiceNow—serving the largest healthcare enterprises. - Experienced founding team: Built by exited founders, YC & MIT alum, ex-Tesla, ex-Google engineers. - Hypergrowth with stability: We went from initial idea to 7+ figure customer contracts in just 4 months—in an industry where sales cycles typically take 12-18 months. We are profitable and relentlessly focused on execution. - Powerhouse backing: We’re funded by elite Silicon Valley VCs who've backed unicorns like DoorDash, Lyft, and Mammoth Biosciences. And strategic healthcare investors with deep industry connections. - Outsized impact & opportunity: Work at the intersection of agentic AI, healthcare transformation, and life-changing patient outcomes. - Career acceleration: Join early and grow rapidly with us as we scale toward category dominance in healthcare automation. WHAT’S UNIQUE ABOUT WORKING HERE? Mission-driven capitalists We’re a rare blend of mission-driven capitalists. We are on the path towards building a $200B+ business while dramatically improving the healthcare system—and patients’ lives. Working like athletes Like athletes, we are constantly honing our craft to produce our best possible work. We work with intention and humility. We support and challenge each other to be our best selves. And as a team, we achieve goals together that would be impossible alone. JOBS TO BE DONE Work as the right hand to the CEO to drive growth across the company. This role is not narrowly defined—it’s about doing whatever it takes to accelerate Neon’s trajectory. - Design and execute growth initiatives: From market strategy to hands-on campaigns. - Partner with leadership: Translate vision into operating plans, OKRs, and measurable outcomes. - Crack complex problems: Break down ambiguous challenges into structured projects and drive them to completion. - Own cross-functional projects: Coordinate product, GTM, and operations to unlock growth. - Identify leverage: Ruthlessly prioritize the highest-impact opportunities. TRAITS OF A HIGH-PERFORMING GROWTH CHIEF OF STAFF - Consulting-caliber intensity: Exceptionally smart, driven, and able to thrive under pressure. - Analytical strategist: Exceptional problem solver with consulting-level rigor. - Operator mentality: Can alternate between strategy, execution, and iteration at speed. - Builder mindset: Excited to design systems, processes, and playbooks from scratch. - Trusted partner: Works hand-in-hand with the CEO and leadership team to steer the company. EXPERIENCE We’re looking for someone who combines consulting-level strategy with startup-level scrappiness. - Background in top 3 consulting firm (McKinsey, Bain, or BCG) and an Ivy League MBA. - Demonstrated ability to drive initiatives from zero-to-one and scale growth. - Experience working closely with founders/CEOs or in early-stage, high-growth environments. - Strong mix of strategic thinking, analytical horsepower, and execution drive. REQUIRED TOOLS You will be expected to operate across a wide range of tools and disciplines: - Strategy frameworks and financial modeling (Excel/Sheets, BI tools) - Growth and GTM systems (Apollo, HubSpot, Notion, Clay, etc.) - Project management and collaboration tools (Asana, Notion, Slack, Jira) - Comfort with light automation, data analysis, and experimentation JOIN US Neon is building the automation platform for enterprises. We’re profitable, backed by top investors, and growing fast with 7+ figure contracts. Apply today to help steer a rocket ship redefining enterprise automation and ensuring patients get life-saving medications when they need them. Please note: Applicants must be currently authorized to work in the United States on a full-time basis. Visa sponsorship is not available for this position. Title Keywords: Growth Chief of Staff, Head of Growth, Business Operations Lead, Strategy & Operations Manager, Chief of Staff, VP Growth, Director of Strategy, Enterprise SaaS GTM